Daquan Nicholson

Reliable and customer-focused professional with experience in retail operations, cash handling, inventory management, and order fulfillment. Proven ability to work efficiently in fast-paced environments while maintaining accuracy and delivering excellent customer service. Recognized for strong attention to detail, teamwork, and commitment to customer satisfaction.

Assistant Store Manager at Family Dollar (2022-01 – 2023-09)

• Assisted customers with purchases, product questions, and issue resolution while maintaining a positive shopping experience.
• Managed daily store operations including cash handling, opening and closing procedures, and register reconciliation.
• Supervised and trained team members on customer service standards and operational procedures.
• Oversaw inventory management, freight processing, merchandising, and stock replenishment.
• Maintained store organization and ensured compliance with company policies and safety standards.
• Supported loss prevention efforts through inventory monitoring and operational controls.

Cashier & Customer Service Associate at Speedway LLC (2023-12 – 2025-08)

• Delivered exceptional customer service in a high-traffic retail environment.
• Processed cash, credit, and electronic transactions accurately while maintaining balanced cash drawers.
• Assisted customers with purchases and inquiries while resolving concerns professionally.
• Maintained store cleanliness, organization, and inventory levels throughout shifts.
• Demonstrated strong multitasking skills while managing customer service, sales, and operational responsibilities.
• Earned recognition for outstanding customer service performance.

Order Picker at Hanesbrands (2022-02 – 2022-10)

• Processed and fulfilled customer and retail orders with a 99% accuracy rate.
• Verified merchandise, labels, and shipment information to ensure order accuracy.
• Utilized RF scanners and warehouse systems to track inventory and process orders efficiently.
• Prepared, organized, and packaged merchandise for shipment while meeting quality standards.
• Assisted with loading and unloading operations in a high-volume distribution environment.
• Maintained productivity goals while ensuring accuracy and attention to detail.