Darius Dorsey

Dedicated Kitchen & Bath Designer with years of residential design experience specializing in kitchens, baths, showrooms, & home renovations. Skilled in design software (Chief Architect, 2020 CAD) with strong expertise in cabinetry and countertop selection, space planning, and client presentations. Ability to consult with clients, translate needs into design solutions, and manage projects from concept to completion.

Strong background in sales, customer service, and home improvement remodeling with the ability to work collaboratively with contractors and vendors.

Kitchen & Bath Designer - Cabinets To Go

(2021-01)

• Designed residential kitchens and baths using 2020 CAD, AutoCAD, and Chief Architect creating detailed 2D/3D layouts tailored to client needs.
• Conducted consultations with homeowners to understand requirements and recommend design solutions.
• Specialized in cabinetry planning, material selection, and finishes, ensuring designs were functional, stylish, and cost-effective.
• Preparing estimates and proposals; presented design concepts to clients to close sales.
• Delivered exceptional customer service by maintaining ongoing client communication and ensuring showroom standards.
• Assisted clients with remodeling projects, providing guidance on kitchen and bath renovations.

Building Superintendent & Showroom Carpenter - IKEA

(2014-01 - 2021-12)

• Oversaw property maintenance and coordinated with contractors for remodeling, carpentry, plumbing, painting, and electrical upgrades.
• Gained hands-on experience in renovation projects, including unit upgrades and repairs.
• Maintained relationships with vendors and contractors, ensuring quality workmanship and timely project delivery.
• Enhanced the in-store customer experience by creating a strong visual impression in line with the IKEA Brand.
• Constructed, built, and prepared show room media to secure range presentation and the IKEA visual identity.
• Staying up to date and knowledgeable about carpentry trends to increase quality and efficiency.

Call Center Customer Service Representative - E-ZPASS

(2010-01 - 2014-12)

• Assisting customers with inquiries about their accounts, toll payments and violations by phone, email or chat.
• Resolving issues, processing payments and account updates.
• Providing E-Z pass policies and managing customer disputes.
• Accurately documenting all customers interactions and follow ups.

NKBA Certified Associates Kitchen & Bath Designer

Degree - Interior Design & Applied Science

High-school Diploma