Dawn Edwards

Experienced Military Administrative Assistant with a strong background in human resources, personnel support, records management, and regulatory compliance. Skilled in handling sensitive military documentation with discretion, streamlining administrative procedures, and ensuring adherence to federal policies and guidelines. Known for accurately interpreting regulations, maintaining organized personnel records, and performing effectively in fast-paced, high-demand environments.

Demonstrates strong communication and interpersonal skills, including fluency in American Sign Language (ASL), promoting accessibility and inclusive support.

American Sign Language Interpreter at California Worship Center (2018-01 – Present)

• Provide real-time ASL interpretation for diverse audiences, ensuring accessibility.
• Maintain strict confidentiality while handling sensitive information.

Human Resource Supervisor (GS-09) at Technica LLC (2008-01 – 2010-12)

• Supervised a 23-member HR team, overseeing personnel records, performance evaluations, and recruitment processes.
• Ensured compliance with federal and military-specific HR policies, maintaining operational readiness.
• Provided briefings and reports to military command, ensuring accurate data tracking.
• Developed standard operating procedures (SOPs) for onboarding and personnel support.
• Assisted military personnel with payroll, benefits, and leave processing.

Tax Assistant (GS-04) at DOD Tax Office (2007-01 – 2008-12)

• Processed confidential financial documents and provided tax assistance to military personnel.
• Assisted service members with tax filings, deductions, and benefits eligibility.
• Maintained detailed records and compliance with federal tax regulations.

Medical Support Assistant / Volunteer at Irwin Army Hospital (2006-01 – 2007-12)

• Scheduled and coordinated medical appointments for active-duty personnel and dependents.
• Maintained HIPAA-compliant medical records and provided administrative support.
• Assisted military staff with record updates, insurance claims, and patient inquiries.

Center Consultant / ASL Interpreter at FedEx Office (2017-01 – 2021-12)

• Provided customer service and administrative support in a fast-paced environment.
• Assisted clients with document processing, printing, and compliance-related paperwork.
• Delivered ASL interpretation services, improving accessibility for Deaf clients.

Owner/Operator at Childcare Center (1993-01 – 2006-12)

• Managed daily operations, compliance documentation, and HR functions.
• Supervised staff and ensured adherence to state regulations and licensing requirements.

AA in ASL | Deaf Studies | Arts and Humanities – Pierce College (2024-01)

Human Resources – Purdue University (2009-01)

Early Childhood Development – Kansas State University (1992-01)