Dawn Marie Kurst-Piazza

Results-oriented Administrator/Manager with a broad range of experience, skills, abilities and talents. Highly proficient with Microsoft Office Suite. Solid background in managerial office administration.

Ability to relate and interact with employees and clients, offering positive solutions with exceptional customer service skills. Excellent communication and organizational skills complemented by the ability to handle multiple tasks at any given time. Energetic and hard-working, with a willingness to be flexible and adapt to change.

Motivated and interested in career advancement. Enjoys contributing to a team effort and creating a high-quality working environment. Handles confidential data with high level of professionalism.

Surgical Manager UUANJ-Township of Hamilton, NJ September 2017 to Present Surgery Scheduler for 7 Surgeons UUANJ - Township of Hamilton, NJ 2011 to September 2017 Updating patient insurance information, looking up eligibility and benefits through both Navinet and Medicaid sites.

• Coordinating with other physicians office's to do multiple procedures during one surgery.
• Pre-certifying and refilling medications for patients.
• Pre-certifying radiology.
• Scheduling both surgical center and hospital's out-patient procedures for all seven surgeons.
• Coordination of all seven surgeons schedules both in office and surgical procedures through four hospitals and three surgery center.
• Obtains pre-certification for all procedures, in office and surgical.
• Handling of irate patients resolving any issues the patients may have before during and after their visit with the doctor.

TECHNICAL SKILLS My areas of expertise include incredible customer service skills, excellent managerial skills, and multitasking. Strong PC, research abilities, and organization. Microsoft Office: Word, Excel, Power-Point, Outlook, QuickBooks, Publisher, Visio, AED Certified. Medical Terminology, Medical coding and billing, Medent, Navinet, Medicare, and Medicaid