Daylan Whitten

Cloud and IT Systems Administrator with hands-on experience managing Microsoft 365 GCC High and Azure environments in defense-adjacent aerospace settings.

Background includes endpoint management via Microsoft Intune and Entra ID, identity and access management, Conditional Access, PowerShell automation, and hybrid infrastructure. Experienced supporting CMMC Level 2 compliance frameworks and NIST 800-171 control implementation across secure, government-compliant environments. MSP background includes OT/ICS-adjacent support for manufacturing clients operating industrial workstations and CNC spindle machinery.

Proven ability to maintain secure, compliant, and highly available cloud services.

Systems Administrator - Pryer Aerospace

(2026-01)

• Administer Microsoft 365 GCC High tenant across multiple sites, ensuring compliance with federal security requirements for an aerospace manufacturing environment.
• Support CMMC Level 2 compliance and NIST SP 800-171 control implementation, maintaining system security plans, access controls, audit logging, and configuration baselines across the IT environment.
• Manage the full endpoint lifecycle using Microsoft Intune and Entra ID, including device enrollment, compliance policies, configuration profiles, and Autopilot provisioning.
• Configure and maintain Conditional Access policies and MFA enforcement in Entra ID, supporting a Zero Trust security posture across the organization.
• Develop and maintain PowerShell automation scripts for device configuration, Windows registry management, AutoAdminLogon setup, and user provisioning workflows.
• Administer on-premises Active Directory and hybrid identity infrastructure alongside Windows Server environments and Hyper-V virtualization.
• Deployed and support Imprivata Enterprise Access Management (EAM) for secure SSO and MFA across shared-workstation environments.
• Designed and deployed kiosk autologon configurations and multi-monitor application launch automation via Intune and PowerShell startup scripts.
• Provide end-user desktop support across Windows endpoints, resolving escalations and maintaining consistent desktop standards organization-wide.
• Manage network infrastructure including Juniper switch administration, AP management, and VPN connectivity across facility locations; building foundational skills in enterprise switching, VLAN configuration, and console-based troubleshooting.

Unified Communications, Systems and Database Engineer - Xperi, Inc.

(2025-03 - 2026-01)

• Administered Microsoft 365 tenant including Exchange Online, Teams, and SharePoint.
• Managed Azure AD identities, Conditional Access policies, and hybrid authentication.
• Supported Teams Phone, VoIP systems, SIP trunking, and SBC routing.
• Maintained SQL Server and Azure SQL databases supporting business applications.
• Implemented automated backup and recovery solutions using enterprise tooling.
• Developed PowerShell scripts for user provisioning and mailbox administration.
• Assisted with hybrid connectivity between on-premises and cloud services.

Managed Service Engineer - Logically

(2023-06 - 2024-09)

• Supported Azure and Microsoft 365 environments for multiple clients across diverse industries.
• Performed cloud migrations and Microsoft 365 implementations.
• Monitored infrastructure, resolved escalations, and maintained SLA compliance.
• Reduced recurring incidents through proactive system maintenance.
• Provided Citrix and remote infrastructure support.
• Delivered OT/ICS-adjacent support for Wytech, a precision manufacturing client, providing endpoint management, network infrastructure support, and IT maintenance across a production environment operating CNC spindle machinery and industrial workstations; gained direct exposure to IT/OT converged network architecture and the security challenges inherent in manufacturing floor environments.

Enterprise Technical Specialist - Comcast Business

(2021-08 - 2023-06)

• Provided enterprise technical support for cloud-connected SaaS and network services.
• Managed escalations and restored critical business services.
• Improved resolution rates through structured troubleshooting and documentation.
• Assisted customers with infrastructure optimization and reliability improvements.

Technical Support Specialist - Kelly Services

(2019-01 - 2020-10)

• Delivered remote technical support for enterprise users and systems.
• Supported remote management tools and endpoint environments.
• Improved response efficiency through process and documentation improvements.

Technical Support Specialist - Sutherland

(2015-10 - 2019-10)

• Provided technical troubleshooting for software, systems, and user environments.
• Created knowledge base documentation and supported team knowledge sharing.