Deana Heller

I am an ENTREPRENEUR-PR I have an Healthy Food and Lifestyle Fitness Blog and an Gift Basket Business since 2014 also I have Done Resumes and Job Search for my Friends. and done Business Cards too.I have an A certificate in Business Administration that includes management, marketing, accounts and finances as well as business strategy and written and oral Communications.I have been in Management where I have Train Cashiers,Housekeepers and have done Scheduling and and answer 6 line phones also Computerized bookkeeping. I do Have an Positive Outlook and work very hard with an team or by myself.I am Very Good with Organization and detail and problem solving. Authorized to work in the US for any employer

Breakfast Cook/dishwasher/prep/cleaning at Staybridge Suites (2023-06 – 2025-03)

Breakfast cook prepared food

• Maintained a clean and organized work area, adhering to sanitation guidelines and regulations
• Followed proper food handling procedures to ensure safety and prevent cross-contamination
• Prepared and cooked breakfast dishes according to established recipes and quality standards

Line Cook/Prep Cook sandwich maker dish washer at La Parisienne Bakery (2023-01 – 2023-03)

I make sandwiches and do have Baking Experience and Prep

• Prepared and organized ingredients for daily food production, ensuring efficient workflow in a fast-paced kitchen environment
• Followed standardized recipes and portion sizes to consistently deliver high-quality dishes
• Maintained cleanliness and sanitation standards in accordance with health regulations, resulting in XX % improvement on health inspections

Morning Prep/Host at Ezell's Famous Chicken (2022-02 – 2022-02)

prep food/ cashier/host

• Took customers' orders REFERENCE KIera 206-791-1616 prep cook at Nordstrom
• Helped bus tables
• Adhered to portion control guidelines to minimize waste while maintaining consistent plate presentation
• Managed multiple tasks simultaneously in a fast-paced environment without compromising attention to detail or quality of work
• Followed proper food handling procedures to prevent cross-contamination and maintain quality standards
• Maintained a clean and organized work area, ensuring compliance with health and safety regulations

Front Desk Associate Kids care Janitorial at West Seattle La Fitness (2021-05 – 2022-01)

check in members, help in kids Care and also do Janitorial work cleaning and maintain the gym

• Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
• Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
• Responded to immediate cleaning needs such as spills or accidents in a timely manner
• Collaborated with team members to coordinate cleaning schedules for optimal efficiency
• Followed safety protocols while handling hazardous materials and chemicals
• Provided exceptional customer service by addressing inquiries or concerns from building occupants

Housekeeper/Customer Service at West Seattle Health Club (2020-02 – 2021-07)

I clean locker rooms and front area and maintain the gym keeping it clean also fill in for front desk also follow the rules

• Personal protective equipment provided or required
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place
• Maintained cleanliness and tidiness of assigned rooms, ensuring a comfortable and welcoming environment for guests
• Performed thorough cleaning tasks such as dusting, vacuuming, mopping floors, and changing linens to meet high standards of cleanliness
• Implemented efficient cleaning techniques to complete tasks in a timely manner while maintaining quality results
• Stocked and replenished room supplies including toiletries, towels, and linens to ensure guest satisfaction
• Collaborated with the front desk team to prioritize room assignments based on guest preferences and special requests
• Responded promptly to guest inquiries or concerns regarding housekeeping services, resolving issues effectively
• Followed established safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment

Baker/Prep Cook/janitor at Cafe Mia (2019-10 – 2020-02)

Made Homemade goods such as Banana bread. Muffins and Strudel and thumbprint cookies and etc also did prep work and dishwashing and janitor

• Produced high-quality baked goods, including breads, pastries, and cakes, consistently meeting customer expectations
• Followed recipes and production schedules to ensure timely delivery of fresh products
• Maintained a clean and organized work area, adhering to food safety and sanitation guidelines
• Managed inventory levels of baking ingredients and supplies to minimize waste and control costs
• Implemented portion control measures to optimize ingredient usage without compromising taste or texture
• Followed proper food handling procedures to prevent cross-contamination and maintain quality standards
• Maintained a clean and organized work area, ensuring compliance with health and safety regulations

Dishwasher/ Prep cook/janitor at ravishing radishes catering (2018-01 – 2019-12)

Dishwashing also prep work for Catering and janitor

• Efficiently operated commercial dishwasher, ensuring clean and sanitized dishes for the restaurant
• Maintained a high level of cleanliness in the dishwashing area, following health and safety regulations
• Managed large volumes of dirty dishes, utensils, and glassware during peak hours
• Sorted and organized dishes for efficient washing and storage
• Assisted kitchen staff with food preparation tasks as needed morning prep-dishwasher/janitor at Evergreens Salads (2017-12 – 2018-05)

morning prep and dishwashing and clean the place

• Prepared ingredients and food items according to recipes and established standards
• Maintained a clean and organized work area, ensuring compliance with health and safety regulations
• Assisted in inventory management by monitoring stock levels, conducting regular audits, and placing orders as needed
• Collaborated with the kitchen team to ensure timely preparation of dishes during peak hours
• Followed proper food handling procedures to prevent cross-contamination and maintain quality standards
• Adhered to portion control guidelines to minimize waste while maintaining consistent plate presentation

Apartment Manager- bookkeeping customer service and cleaning at owner (2012-10 – 2017-12)

I did bookkeeping,computers phones emails and cleaning

• Maintained accurate records of rent payments, late fees, lease renewals, move-ins/outs using property management software/systems
• Successfully resolved disputes between tenants through mediation techniques resulting in a decrease in legal actions by XX% over two years

Business Operations Manager over seeing Front Desk and Housekeeping at Seattle Executive Fitness/AllStar Fitness (2008-11 – 2012-10)

Seattle executive fitness- Front desk- Housekeeper-2008-2012 [Manage and Train front desk, housekeepers, maintenance staff, maintain and handle clients service and create and manage daily reports and schedule.

• Implemented new staff training process, incentive program, and career advancement initiatives to identify, coach, and support high performers and management trainees
• Managed vendor relationships to negotiate favorable terms resulting in cost savings of $XX per quarter

Sales and Marketing Consultant/ work at Home at CANYON NEWS (2011-01 – 2011-03)

I did Sales and Marketing writing ads newsletters emails and phone and computer

• Resolved customer complaints or concerns promptly and professionally to ensure satisfaction
• Suggested improvements in workflow processes that resulted in increased productivity

Catering Manager and lead porter at McKinstry Co (2007-02 – 2008-11)

Exceptional Customer Service with the Company Functions Meetings Annual Events and Press Events and also Coordinate the development of Catering Events and Assist of setup and breakdown of Events from production to finish

Food and Catering Manager at Guckenheimer (2005-02 – 2007-02)

I have Coordinate the development of Catering Events,Menu and help set up and take down Catering Events, Help Prep Food and make coffee for functions Exceptional Customer Service with the Company Functions Meetings, Annual events, Press Events beside inventory and orderings Bookkeeping.

Director of Food Operations and Catering at Marriott (1999-09 – 2005-05)

Train Cashiers,done Scheduling, Menu,Help setup and take down Catering event. Bookkeeping Phones Help Prep food.

Assistant Store Manager - Operations at Pic and Save (1998-02 – 1999-09)

Train Cashiers, Computerized Bookkeeping 6 line phones, Retail

Associate in Early Childhood Education – Highline Community College (1982-06 – 1983-06)

Associate in Business Administration – South Seattle (1981-06 – 1982-06)

diploma in Accounting/Psychology/Business – Evergreen high school (1978-09 – 1981-06)