Deandre Thompson

Hello!

I am a Dedicated and skilled Computing Technician with 7 years of experience in providing exceptional technical support and maintaining optimal functionality of computer systems and networks. Proficient in diagnosing and resolving complex hardware and software issues, implementing efficient solutions, and ensuring seamless operations. Adept at configuring and troubleshooting network setups, performing system upgrades, and adhering to rigorous security protocols.

Demonstrated expertise in staying current with emerging technologies, enhancing system performance, and collaborating effectively with cross- functional teams. Proven track record of delivering reliable technical support and contributing to the overall efficiency of technology Infrastructures.

Diagnose technology issues through various troubleshooting activities including the use of specialty software. technical abilities to create positive customer interactions by solving a variety of software and hardware issues Create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members Offers technology related, solution-based recommendations to solve customer’s needs.

Clayton county public schools

PC Innovatory, Updating bulks Of Chromebooks G8-G9 and Mimio android systems.

Assigning

Devices to Students,Teachers and Faculty.Creating Spreadsheets for Office infrastructure.

Connecting

Teacher devices to Clayton County domain servers.

Information technology major