Jerod Mathes

Cybersecurity & System Administration

Results-driven IT professional w/a degree in Cybersecurity, Security+ certification, and hands-on experience in system administration, network security, and technical support. Adept at troubleshooting complex issues, managing Active Directory environments, and automating administrative tasks with PowerShell. Proven ability to support enterprise IT infrastructure, optimize IT workflows, and enhance cybersecurity posture.

Experience includes remote technical support, ITIL framework adherence, and SLA compliance. Passionate about delivering top-tier end-user support while ensuring business continuity through proactive monitoring and incident response.

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