Debbie Zuniga

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Assistant Manager at Dollar General (2023-01 – 2025-09)

• Resolved customer inquiries and complaints with effective problem-solving techniques.
• Provided friendly customer service to all guests.
• Provided excellent customer service in a timely manner.
• Resolved customer service issues to ensure customer satisfaction.
• Coached team members on providing exceptional customer service.
• Assisted in managing daily store operations and maintaining stock levels.
• Trained new employees on company policies and customer service standards.
• Coordinated merchandising efforts to enhance product visibility and appeal.

Customer Service Representative at Walmart (2020-01 – 2024-01)

• Provided prompt and courteous assistance to customers via phone and email.
• Resolved customer inquiries and complaints with effective problem-solving techniques.
• Answered customer inquiries and provided accurate information regarding products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
• Resolved complex problems by working with other departments to provide solutions that meet customer needs.

– Sanford-Fritch ISD (2018-05)