Jade Rice
Technology support specialist
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About
Detail-oriented technology support specialist with seven years of experience in IT support and network installation within educational environments. Proven expertise in providing technical assistance to teachers and students, managing helpdesk systems, and maintaining computer systems. Skilled in troubleshooting hardware and software issues, contributing to enhanced operational efficiency across multiple schools.
Experience
Technology support staff - LIBERAL USD 480 - Liberal, KS
(2019-05)
- Provided technical support to teachers and students across multiple schools district wide.
- Installing and maintained windows 10 and windows 11 systems.
- Run and managed network cables across the district.
- Utilizing helpdesk ticketing system and invintory system.
Student IT Technician - Seward County Community College - Liberal, KS
(2018-09 - 2019-05)
- Learned from campus Tech department.
- Assisted with campus technology maintenance.
- Wired and built a computer lab.
- Imaged computers campus wide.
Education
Associate's degree - Computer Science - Seward County Community College and Area Technical School (2018-08 - 2019-05)
