Deborah Garner

Organized and people-focused professional with experience in operations management, healthcare administration, customer service, compliance, and team coordination. Skilled in employee and student support, scheduling, conflict resolution, onboarding, logistics, and process improvement. Recognized for strong communication, organizational excellence, and the ability to build positive relationships across diverse teams.

Operations and Logistics Manager - Saint Martin de Porres High School

(2023-01)

• Manage transportation scheduling and coordination for student programs.
• Oversee logistics, inventory management, and operational planning.
• Coordinate vendor relationships and support school-wide events.
• Ensure compliance with safety procedures and operational standards.

Senior Patient Service Specialist - Cleveland Clinic

(2019-01 - 2023-12)

• Delivered exceptional patient service in a fast-paced healthcare environment.
• Managed patient registration, scheduling, insurance verification, and record accuracy.
• Resolved patient concerns using established service recovery processes.
• Maintained compliance with healthcare policies and confidentiality requirements.

Inventory Manager - I-X Center

(2016-01 - 2019-12)

• Managed inventory control processes and maintained accurate inventory records.
• Conducted audits and reconciliations to ensure operational efficiency.
• Coordinated inventory needs with operations and procurement teams.

Customer Service Representative / Trainer - Joshen Paper & Packaging

(2014-01 - 2018-12)

• Provided customer support and product recommendations.
• Assisted with employee training and onboarding activities.
• Maintained strong client relationships through responsive service.

Bachelor of Science - Healthcare Management & Business Marketing - Baldwin Wallace University