Debra Wright

Detail-oriented and reliable General Clerk with proven experience in providing efficient clerical support in fast-paced office environments. I am skilled in document management, data entry, scheduling, and customer service. Demonstrates excellent organizational abilities and a commitment to maintaining accuracy and confidentiality in all tasks.

General Clerk - System Integration - 4800 Hampden Lane, Bethesda, Maryland 20814

(2026-01 - 2026-03)

• Able to confer with customers by telephone to provide information and conduct research to resolve questions.
• They will verify that appropriate responses were provided to resolve customer inquiries and keep detailed records of customer interactions.
• Representatives will be able to use Customer Service Management (CRM) software as well as research extensive commercial and Government databases.

General Clerk - Defense DECA - 1460 Gunston Road, Fort Belvoir, VA 22060

(1984-07 - 2017-09)

• Daily financial reconciliation
• Vendor invoice receipts and confirmation
• Automated system reporting
• Daily financial reconciliation and reporting
• Vendor invoice verification and discrepancy resolution
• Inventory ordering and system-based tracking
• Cash office operations and deposit preparation
• Document scanning and compliance support Inventory and ordering procedure
• Customer service
• Staff training and onboarding

Clerical Support & Administration - Defense DECA - 1460 Gunston Road, Fort Belvoir, VA 22060

(1984-07 - 2017-09)

• Efficiently handled incoming and outgoing correspondence, including mail, email, and phone calls.
• Maintained accurate records and files, ensuring compliance with organizational policies.
• Prepared and proofread reports, memos, and other documents for management and staff.
• Assisted in scheduling appointments, meetings, and travel arrangements for staff members.
• Operated office equipment such as copiers, fax machines, and multi-line phone systems.
• Supported team collaboration by coordinating inter-departmental communications and tasks.

Data Entry & Information Management - Defense DECA - 1460 Gunston Road, Fort Belvoir, VA 22060

(1984-07 - 2017-09)

• Entered and updated information into databases and spreadsheets with a high degree of accuracy.
• Verified data integrity and performed regular audits to ensure up-to-date records.
• Generated reports and summaries based on collected data for supervisory review.

Customer Service - Defense DECA - 1460 Gunston Road, Fort Belvoir, VA 22060

(1984-07 - 2017-09)

• Greeted visitors and responded promptly to inquiries, both in person and over the phone.
• Resolved routine issues and directed complex matters to appropriate personnel.
• Maintained a professional and courteous demeanor when assisting clients and staff.

Diploma - Petersburg High School (1977-06)

Virginia State University (1977 - 1978)

Northern Virginia Community College (1995 - 2017)