Deidra Cosner

Make outgoing and take incoming calls Collect debt in a timely yet professional manner, using manual, managed, non consent, and auto dialing systems

Debt Collector - Alliance Data - San Antonio, TX

(2020-06)

• Make outgoing and take incoming calls
• Collect debt in a timely yet professional manner, using manual, managed, non consent, and auto dialing systems

Esthetician & Assistant manager - Candlewood Health and wellness - San Antonio, TX

(2019-01)

• Run the phones and make all appointments, take payments and file proprietary documents
• Keep entire office tidy and clean
• Perform quality facial and body services
• Open, close facilities
• Attend to guests and clients in a friendly and prompt manner
• Inform guests of new specials, promotions and memberships
• Key holder
• Perform lipo laser consultations and treatments

Housekeeper - Self Owned Business

(2014-01)

• Clean, deep clean and organize for both commercial and residential clients
• Provide packing and moving services

Data Transcriber - IRS

(2014-02 - 2014-06)

Shift lead - Pizza Hut

(2009-02 - 2013-11)

Data Transcriber - IRS

(2013-01 - 2013-07)

Customer Service Representative/Call Center - EA Games - Austin, TX

(2010-02 - 2011-06)

• Answer phones to help customers with inquiries, billing, memberships, questions/help

Customer Service Respresentative call center - Converges Call Center - McGregor, TX

(2008-05 - 2009-02)

• Take Customer calls regarding Billing, contracts, service transfers and more

Diploma - High school