Deidre S. Singleton

Legal operations professional with 4-5 years of experience developing legal workflows, analyzing performance metrics, implementing operational processes, and facilitating onboarding. My paralegal background provides a practical foundation in law firm operations, supporting my transition into legal operations and process improvement roles.

Insurance Litigation Paralegal - SBSB Law

(2024-11)

• Exceed 120 hours of monthly billable targets while managing federal workers' compensation caseloads, coordinating medical records, filings, and supporting documentation materials to ensure procedural compliance and trial preparation.

Insurance Litigation Legal Secretary II - Amtrust North America, Law Office of Robert Sabetto

(2024-05 - 2024-11)

• Supported 4 Associates and 1 Managing Attorney in managing case development, workflow, medical requests, client communication and attending Stateside status hearings.

Legal Operations/Senior Paralegal - Jason Rubens & Mulholland

(2023-09 - 2024-05)

Leadership paralegal role with operational functions including financial verification of checks and payment amounts to ensure billing accuracy and proper case accounting. Participated in strategy and workflow meetings with firm owner, providing case updates and discussions on client management and process efficiency to over 300 workers compensation claims.

Workers' Compensation Legal Operations Manager - Dworkin & Maciariello

(2020-01 - 2023-09)

Construct and strengthen the workers' compensation department's operational structure, developing standardized procedures and case management workflows that improved file tracking, deadline visibility, and overall efficiency. Managed recruiting, onboarding, training and all termination efforts.

Workers' Compensation Insurance Defense Paralegal - Wolfe & Jacobson

(2019-04 - 2019-12)

• Assisted senior partners and associate attorneys in medical case management. Reviewed and summarized medical records, calendared events, and attended Stateside status calls.

Senior Workers Compensation Paralegal - Dworkin & Maciariello

(2017-08 - 2019-04)

• Assisted senior and junior partners in managing more than 600 workers' compensation cases. Coordinated client communication, documentation, deadlines, and case tracking to support efficient handling of high-volume litigation matters.

Chapter 13 Bankruptcy Paralegal - Law Offices of Robert J. Semrad

(2015-10 - 2017-05)

• Assisted in administration of bankruptcy cases by managing client communication, reviewing court filings and orders, and maintaining accurate case data records and documentation.

Waukegan High School (2010-06)