Dejahnara Williams
Team Lead Candidate | Client Experience | Field Marketing | Hospitality | Brand Representation
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About
Friendly, polished, and hands-on team lead with 8+ years of experience representing major brands, leading promotional teams, creating strong customer experiences, and keeping events moving smoothly. I'm comfortable being the person people look to when things get busy: training staff, helping customers, solving problems, staying organized, and making sure the brand is represented the right way. My background in field marketing, hospitality, social media, and brand work gives me a strong mix of leadership, sales, service, and presentation skills that fit well in a luxury retail environment.
Experience
Bartender - Anchor Bar - Detroit, MI
(2026-01)
- Take care of guests in a busy restaurant/bar setting while keeping service friendly, quick, and professional.
- Build real connections with customers, remember details, and help create a comfortable experience that brings people back.
- Handle multiple needs at once, including orders, payments, guest questions, stocking, and closing tasks.
- Use POS systems, manage cash and card payments, and help keep the bar organized during high-volume shifts.
- Stay calm when things get hectic and help solve customer issues without making the situation bigger than it needs to be.
Field / Market Manager & Brand Ambassador - Various National Marketing Agencies - Detroit, MI
(2017-01)
Agencies include 7 Stone Management, StarOne Events & Promotion, The Hype Agency, Team Enterprises, and others.
- Lead teams of brand ambassadors and promotional models during events, activations, samplings, and local campaigns.
- Represent brands face-to-face with confidence, warmth, and strong product knowledge.
- Manage event details including branded vehicles, event kits, inventory, uniforms, setup, and end-of-day recaps.
- Train and support staff so the team understands the goal, the brand message, and how to speak to customers.
- Capture photos, surveys, customer feedback, and event notes for agency and client reporting.
- Represented premium and national brands including Hennessy, Belvedere, Patron, Red Bull, Pepsi, Nike, Total Wireless, and more.
Social Media & Marketing Manager - Total Wireless - Southfield, MI
(2024-01)
- Create local marketing ideas, social content, and customer-focused promotions to help bring more attention to the store.
- Help shape the brand's online voice through videos, skits, posts, and real customer engagement.
- Plan content and promotions around what customers actually respond to, not just what looks good on paper.
- Work with the store team on creative ways to build trust, visibility, and foot traffic in the local market.
Content Creator / Influencer / UGC Specialist - Self-Employed - Detroit, MI
(2015-01)
- Create photo and video content for brands with a focus on style, storytelling, product use, and audience connection.
- Understand how to present products in a way that feels natural, polished, and easy for customers to connect with.
- Manage my own creative direction, posting schedule, brand communication, and campaign ideas.
- Bring strong personal presentation, confidence on camera, and a clear understanding of what catches attention online.
