Demetria Johnson

Experienced property management professional with 8-10 years of expertise in multi-site operations, team leadership, compliance management, and resident relations. Skilled in managing both affordable housing (LIHTC, HUD, Section 8) and conventional properties with strong focus on occupancy, financial performance, regulatory compliance, and resident satisfaction. Proven leader in operational efficiency, strategic planning, and staff development.

Area Property Manager at SoundView Equities (2024-05 – Present)

• Manage operations for multiple sites with over 22 staff; lead payroll, scheduling, and HR coordination. 600 units overseeing bringing occupancy from 74% to 93% within 6 weeks.
• Achieved 100% compliance for new lease-ups and ongoing file documentation.
• Monitor budget performance and control expenses to enhance NOI and property value.

Area/ regional Property Manager at Coves at Columbus (2022-01 – 2024-05)

• Led and supervised on-site teams, ensuring high performance, strong resident relations, and consistent compliance with affordable housing regulations
• Directed lease-up initiatives, achieving and maintaining optimal occupancy levels while adhering to program requirements
• Monitored and reduced delinquency rates through effective rent collection strategies and resident engagement
• Oversaw all aspects of property operations, including maintenance coordination, inspections, vendor management, and capital improvement needs
• Ensured properties remained well-maintained, compliant, and audit-ready, consistently meeting company and regulatory standards

Multi-Property Manager-high rise at Wallick Communities (2020-11 – 2022-01)

• Maintained 98%+ occupancy for LIHTC properties; supervised leasing and maintenance teams.
• Led successful OHFA and HUD audits with minimal findings.
• Handled rent collection, staff payroll, and ownership reporting.

Operations Area Manager-high rise at CMHA/ Homefull (2018-06 – 2020-11)

• Oversaw transitional housing and scattered sites for at-risk populations in coordination with CMHA.
• Spearheaded compliance documentation, inspections, and work order turnaround.
• Supported crisis management efforts and agency-wide housing initiatives.

Business Management – Ohio Business College (2014 – 2015)

Healthcare Management – University of Phoenix (2012 – 2013)

High School Diploma – Fostoria High School (2003-08 – 2006-06)