Dena

I'm a Human Resources and Industrial-Organizational Psychology professional with 8 years of HR experience and a Master of Science in Psychology, specializing in Industrial-Organizational Psychology. My experience spans recruitment and selection, employee relations, performance management, employee engagement, employee development, HR operations, policies and procedures, and data analysis. My background combines hands-on HR experience with graduate-level knowledge of employee behavior, motivation, workplace dynamics, organizational development, and performance.

I'm passionate about using data to understand what's happening within organizations and their workforce, uncover meaningful insights, and turn those insights into actions that help both people and organizations thrive. I'm particularly interested in applying I-O Psychology principles and people data to understand employee trends, improve engagement and performance, support talent development, and contribute to data-informed HR and organizational decisions. I'm always open to connecting with HR professionals, I-O Psychology practitioners, and organizations focused on people, performance, and creating meaningful workplace outcomes.

Human Resources Associate - Temp - Pedcor Investments - Carmel, Indiana

(2022-08 - 2022-10)

• Supported the HR Director in daily human resources operations and functional activities across multiple company branches and locations.
• Coordinated HR communication and supported collaboration with employees and teams across different states.
• Conducted HR data analysis and contributed to projects across multiple HR functions to support informed decision-making.
• Collaborated with the HR Director to develop and implement initiatives aimed at improving HR processes, work quality, and professional standards.

HR Business Partner - Supervisor - The Leading Vehicle Company LTD (General Motors Brands: Chevrolet, GMC, Cadillac and Opel) - Amman, Jordan

(2018-04 - 2021-01)

• Managed core HR operations, including employee records, HRIS data, attendance, payroll, benefits, performance documentation, and personnel administration while maintaining data accuracy and confidentiality.
• Analyzed HR data and workforce metrics using Microsoft Excel and basic Business Intelligence tools to support monthly reporting, variance analysis, workforce planning, and management decision-making.
• Managed the annual performance management process, including KPIs, performance evaluations, incentive and bonus programs, compensation adjustments, promotions, and training and development recommendations.
• Conducted employee relations investigations, addressed workplace grievances and disciplinary matters, and analyzed underlying causes of employee issues to recommend solutions and prevent recurrence.
• Managed employee engagement and satisfaction initiatives, including annual employee engagement surveys, analysis of results, and development of action plans to improve employee experience and organizational effectiveness.
• Monitored employee turnover, retention, absenteeism, and workforce trends and supported initiatives designed to improve retention and employee engagement.
• Managed Learning & Development activities, including training needs analysis (TNA), training program design and implementation, evaluation of training effectiveness, and individual career development planning.
• Developed and maintained workforce plans and succession planning strategies to support organizational continuity, talent development, and future workforce needs.
• Supported compensation planning by developing and maintaining pay structures based on market salary data, competitive wage rates, and applicable laws and regulations.
• Led recruitment and talent acquisition activities, including developing selection criteria, screening candidates, conducting interviews, coordinating pre-employment testing and background checks, preparing shortlists, and recommending qualified candidates.
• Managed onboarding processes and employment documentation, including offer letters, contracts, new-hire administration, and coordination of pre-employment requirements.
• Conducted exit interviews and analyzed employee feedback to identify trends and recommend improvements to retention and employee experience strategies.
• Reviewed and updated job descriptions in collaboration with department managers and evaluated new positions for appropriate classification and organizational alignment.
• Developed and maintained organizational structures and workforce plans using Microsoft Visio to improve reporting relationships, role clarity, and organizational effectiveness.
• Supported policy and procedure implementation and promoted consistent HR practices, quality standards, communication, and problem-solving across departments.

Sr. HR Business Associate - The Leading Vehicle Company LTD (General Motors Brands: Chevrolet, GMC, Cadillac and Opel) - Amman, Jordan

(2016-04 - 2018-03)

HR Administrator - The Leading Vehicle Company LTD (General Motors Brands: Chevrolet, GMC, Cadillac and Opel) - Amman, Jordan

(2014-04 - 2016-03)

HR Officer - The Leading Vehicle Company LTD (General Motors Brands: Chevrolet, GMC, Cadillac and Opel) - Amman, Jordan

(2013-01 - 2014-03)

M.S. - Psychology with concentration in Industrial Organizational Psychology - Purdue Global University (2024-12 - 2026-06)

B.S - Information Technology/ Business information System - University of Jordan (2007 - 2012)