Logistics Manager/Driver at AIM Transportation, LLC (2024-01 – Present)
- Safely transported goods and materials to customers, warehouses, and distribution centers while meeting delivery schedules.
- Performed vehicle inspections before and after trips to ensure safety and compliance with transportation regulations.
- Loaded, secured, and unloaded cargo to prevent damage during transit.
- Maintained accurate delivery records, manifests, mileage logs, and proof-of-delivery documentation.
- Planned efficient delivery routes to maximize productivity and reduce transportation costs.
- Ensured compliance with company policies, DOT regulations, and safety standards.
- Assisted with inventory verification and shipment tracking when required.
- Provided professional customer service during deliveries and pickups.
- Maintained a clean and organized vehicle while reporting maintenance issues promptly.
Drop Technician at Wise Connect (2021-03 – 2022-12)
- Experienced with hand tools such as wire cutters, screw drivers, wrenches, electric drills etc.
- Was able to work with a 28' extension ladder which required loading the ladder on and off the top of the truck, maneuvering, and carrying a ladder through customer's front and back yard to get to the telephone pole.
- Was able to work aloft at heights of 20' - 26', terminating fiber drop wire to fiber cable strand.
- Worked on the ground in sidewalk boxes to access the buried fiber drops through conduits.
- Requires kneeling and sometimes hand digging on dirt to find buried conduits.
- Computer skills- techs need to review work assignments and clear service orders.
- Experience in TELEPHONE SERVICE.
- Experience in CATV installations. Knowledge of COAX cable sizes and types.
- Experience with test sets such as Signal Strength Meter and OTDR.
- Experience with routers and home networking.
- Technical understanding of loss, attenuation, and tiling.
- Working within attics and placing wiring between walls.
Automotive Sales Representative at Dick Hannah Honda (2017-04 – 2019-04)
- Assisted customers in selecting vehicles that matched their needs, budget, and lifestyle.
- Demonstrated vehicle features, performance, financing options, and warranty programs.
- Built and maintained strong customer relationships to generate repeat business and referrals.
- Conducted test drives and explained vehicle specifications and benefits.
- Negotiated pricing and sales terms while ensuring customer satisfaction.
- Maintained knowledge of current inventory, promotions, and automotive industry trends.
- Collaborated with finance and service departments to provide a seamless buying experience.
- Consistently met or exceeded monthly sales goals and dealership performance standards.
- Followed up with prospective and existing customers to support long-term retention.
Flagger/Traffic Control at North West Traffic Control (2015-10 – 2017-03)
- Being observant of the surroundings at all time to insure of the safe movement of oncoming traffic.
- Two way radio contact with co-worker to facilitate traffic movement.
- Utilised communication with other employees to ensure they were in proper position.
- Attended monthly safety meetings and consistent use of Personal Protective Equipment.
- Safely directed traffic through the construction site.
- Assisted with clean-up duties around the work site.
- Maintained cleanliness of company vehicles.
- Kept traffic flowing in a safe manner through construction zones.
- Set up construction signs.
- Communicated with motorist ensuring safe passage through construction zone.
- Ensuring motorist obeyed signs, if not, reported license plate numbers and reported to the police.
- Stood for long periods of time.
- Communicated with bosses and co-workers throughout the work day.
Customer Service Representative at Xerox, ACS (2010-06 – 2015-10)
- Answered an average of 20 calls per day by addressing customer inquires, solve problems and providing new product information.
- Described product to customers and accurately explained details and care of merchandise.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
- Scored in the top 10% of employees in successful resolution of issues.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Processed daily invoices and billed renewed invoices to clients.
- Directed calls to appropriate individuals and departments.
- Asked open-ended questions to assess customer needs.
- Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
Grocery Clerk at Fred Meyer (2008-10 – 2009-04)
- Greeted Customers entering the store to ascertain what each customer wanted or needed.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer request.
- Conducted weekly walk-throughs with manager to discuss interior visual displays, including store window presentation.
- Restocked inventory every month and reviewed cash operation data to verify proper replenishment.
- Bagged, boxed and gift-wrapped sold merchandise per customer's request.
- Assisted customers with food selection, inquires and order customization request.
- Maintained cleanliness and presentation of stockroom and production floor.
- Organized store merchandise racks by size, style and color to promote visually appealing environment.
