Derek Barraclough

More than 30 years total experience in various jobs related to customer service, including instructing and teaching (sports and fitness), selling sports/gym/specialty appliance items and services, driving and delivering product; providing requested information and responding to and resolving consumer complaints; and processing paperwork (membership applications, lesson requests, food orders) and fees. More than 25 years experience, on and off, painting, preparing, and finishing all surfaces, inclusive of using multiple types of spray equipment (airless, hvlp, pressure pot, gravity feed, siphon feed, and airbrush); using multiple mediums and solvents (water base, water borne, alkyd, lacquer, vinyl, water base stains, lacquer base stains, oil base stains, gel base stains); and mixing and matching paint and stain colors. General experience with general contracting and maintinance, including basic electrical, basic plumbing, and basic carpentry.

Authorized to work in the US for any employer.

Parking Technician at Ace Parking

(7-26 - Present)

Preventative maintenance on all gates and kiosks associated with designated parking areas for Caesars entertainment

Fixing mechanical issues with broken or malfunctioning gates.

Programming new main boards, intercoms, and various other electronics associated with the kiosks

Troubleshooting and correcting electrical and mechanical issues with gates and kiosks

USTA Official at United States Tennis Association (2025-11 – Present)

• Enforcing rules, managing time (warm-ups, rests), resolving scoring disputes, calling foot faults, and issuing code violations for unsportsmanlike conduct like racquet abuse or verbal abuse, acting as a mobile, authoritative presence to maintain order and adherence to regulations, often stepping in to overrule clear line calls when necessary.

Delivery Driver at Sahara Pizza (2021-08 – 2024-01)

• Customer service
• Driving safely and efficiently obeying all traffic laws

Instructor/Coach at Bearclaw Tennis Instruction/Glendoveer Golf & Tennis/Gonzaga Preparatory School (2012-06 – 2019-08)

• Ability to run clinics for beginners through advanced players (1.0 thru 5.0 level ENTRAP)
• Ability to teach lessons for private and group situations
• Knowledge of 10 and under tennis with ability to teach juniors at all levels

Recreation Specialist at Douglas County Parks and Recreation (2014-11 – 2016-07)

• Responsible for: general facilities maintenance of 83,000 square feet community center facility.
• Analyze property for maintenance needs and perform carpentry, plumbing, electrical, painting (including faux finishing), and furniture and equipment installation.
• Resurface indoor sport courts as needed.
• Purchase and order necessary maintenance and janitorial supplies while inventorying and bookkeeping for same.
• Oversee volunteer and community service workers.
• Perform requested art related tasks, such as building parade floats, painting logos, etc.
• Assist in any other way necessary as directed.

Assistant Tennis Professional at Incline Village Recreation Center (2014-07 – 2015-01)

• Responsible for: group and individual instruction as assigned through booking staff; hosting tennis clinics for juniors to open level players; acting as hitting partner to 4.5+ players.
• Maintenance of nets, balls, courts and other facilities as needed; assist head pro and director as requested.

Lead painter and faux finisher of interior and exterior surfaces; facilities maintenance engineer at RAMPART CASINO/JW MARRIOTT LAS VEGAS (2004-12 – 2012-07)

• Lead painter and faux finisher of interior and exterior surfaces; facilities maintenance engineer, tasked with carpentry, light plumbing and electrical fixes, furniture refinishing and repair; quality control inspections of hotel rooms, making needed repairs.

Owner/part-time operator of nine bed tanning facility at Southwest Tanning (2001-12 – 2003-07)

Responsible for: hiring and firing staff; maintaining taxes, payroll, profit margins and licensing; advertising and marketing; ensuring quality customer service; and facility upgrades and maintenance to equipment.

• Daily inspection of facilities and tanning equipment to ensure health and safety of guests.

Sales representative for high end residential kitchen appliance at Vita-Mix Corp (1997-11 – 2003-03)

Traveled to trade shows and fairs to demonstrate product and direct sales of product to the public; acted in public speaking engagements in order to persuade buyers to purchase the product; responsible for meeting sales quotas and submitting paperwork to corporate headquarters noting sales; followed up on product sales to ensure customer satisfaction.

Journeyman residential and commercial painter at Lynn Barraclough Painting (1995-07 – 1997-11)

Received painting assignments from company owner and completed painting jobs on all types of surfaces, inclusive of surface preparation, repair, and finishing.

General Manager of fitness facility and Certified Personal Trainer at Desert Palms Nautilus and Fitness Club (1990-12 – 1995-06)

Responsible for: hiring and firing staff; membership sales and meeting sales quotas; ensuring quality customer service; inspecting gym equipment, swimming pools, and spas daily to verify cleanliness and working condition; daily upkeep of pools and spas; repairing fitness equipment as needed; made suggestions to owners regarding equipment that needed updating or replacing; and completing all necessary paperwork.

• Performed night closeouts and audits of daily accounts receivable.
• Evaluated clients for nutritional and fitness goals
• Created fitness plans and nutritional guidelines

Mechanical in Mechanical – Universal Technical Institute (2003-07 – 2003-11)

General Ed in General Ed – Dixie College (1990-08 – 1991-05)

High School Diploma in High school diploma or GED – McCullough High School (1985-05)