Derek Moore

Experienced service-oriented employee and leader with numerous years in time-sensitive package and inventory delivery industries. Knowledgeable in customer service and quality assurance skills gained from direct observation and involvement. Familiarity in various clerical and systematical technologies used to perform job requirements. Performs with accuracy and efficiency under pressure to assure timely task deliverance.

Operations Manager / Driver at Deepra Laboratories (2025-10 – Present)

• Manage all operations of several team members including: all hiring and training processes, directing flow of various routes daily, address location direction, customer relations services to assure customer satisfaction
• Vehicle and Equipment Maintenance
• Maintaining open line of communication with all office personnel to ensure quality of workflow

Senior Operations Administrator at FedEx Ground (2022-03 – 2025-10)

• Resolved high-priority package exceptions by conducting in-depth research on bad addresses, improper scanning, or damaged items, reducing daily pending cargo
• Coordinated daily with 20+ Area Operating managers and Contracted Service Providers (CSPs) to streamline package rerouting and ensure 100% compliance with service standards

Operations Manager / Driver at SFF Logistics Inc (2017-05 – 2022-03)

• Manage all operations of several team members including: all hiring and training processes, directing flow of various routes daily, address location direction, customer relations services to assure customer satisfaction
• Vehicle and Equipment Maintenance
• Maintaining open line of communication with all office personnel to ensure quality of workflow

Delivery Driver at Pepsi-Cola (2021-09 – 2021-11)

• Timely locating addresses
• Inventory maintenance
• Restocking product to prepare for next day's deliveries
• Quality assurance

Line Operator at Dura-Line (2020-08 – 2021-02)

• Operating and Maintaining line production
• Working with other Line Operators
• Multitasking and making quick decisions to ensure quality material production while maintaining safe working conditions
• Properly filling and filing necessary paperwork in a timely fashion

Chemical Warehouse and Sand Coordinator at Tucker Energy Services (2018-03 – 2019-05)

• Managing and Handling of all hazardous materials needed on job sites
• Coordinating with various department coordinators to ensure steady work production and safety regulations being met
• Properly filling and filing necessary paperwork in a timely fashion
• Maintaining and restocking of necessary safety equipment
• Locating remote work areas

Shift Leader / Delivery Driver at Domino's Pizza (2015-01 – 2017-02)

• Operating and Maintaining line production to ensure quality and timely fulfillment of orders
• Locating delivery addresses in a timely fashion
• Making sure orders were correct and complete before delivery
• Managing workforce