Maintenance Technician - JTEKT/Koyo Bearings - Blythewood, SC
(2023-05)
- Trouble shooting strength
- Code compliance
- Power and hand tool knowledge
- Understanding schematics
- Equipment repairs
- System installations
- Controlling and adjust machine
- Inspecting parts with precision and measuring tools
- Fixing issues that might occur during the shift
- Checking outputs to spot any machine-related mistakes or flaws
- Keeping records of approved and defective units or final products
- Maintaining activity logs
Guest Service Supervisor/ Front Desk Agent - Courtyard by Marriott - Columbia, SC
(2023-04 - 2023-05)
- Answering phones, booking and scheduling appointments, taking payments
- Selling memberships, aiding in client retention and conducting cold calls
- Promptly responded to general inquiries from members, staff, and clients via telephone, mail, e-mail, and fax
- Resolved service issues and shared benefits of additional services
- Maintained up-to-date knowledge of bank policies regarding payments, account changes, and upgrades
- Developed highly empathetic client relationships and earned reputation for delivering exceptional customer service
Front Desk Receptionist/Night Auditor - Hampton Inn by Hilton - Columbia, SC
(2022-07 - 2023-04)
- Answering phones, booking and scheduling appointments, taking payments
- Selling memberships, aiding in client retention and conducting cold calls
- Promptly responded to general inquiries from members, staff, and clients via telephone, mail, e-mail, and fax
- Resolved service issues and shared benefits of additional services
- Maintained up-to-date knowledge of bank policies regarding payments, account changes, and upgrades
- Developed highly empathetic client relationships and earned reputation for delivering exceptional customer service
Catering Assistant / Kitchen Utility Worker - University of South Carolina - Columbia, SC
(2019-09 - 2022-06)
- Cook to order chef
- Customer service to all university staff
- Answering and scheduling catering events
- Assisting in catering events
- Prepping food for Players& Staff
- Washing dishes and maintaining a clean workplace
Quality Inspector - McEntire Produce - Columbia, SC
(2017-10 - 2018-02)
- Motivated Quality Control Inspector with experience in inspecting products for quality assurance
- A Proven track record of consistently meeting and exceeding quality standards while maintaining high levels of accuracy and attention to details
- Identifying and investigate quality issues, and recommend corrective actions
- ensuring manufactured produce met requirements
- Detail-oriented & Quality Assurance
Taco Bell Crew Member - Taco Bell - Cayce, SC
(2016-05 - 2017-06)
- Preparing food at a fast paced environment
- Cook to order crew member
Customer Service - UPS - Columbia, SC
(2015-10 - 2017-06)
- Answer customer telephone calls regarding existing accounts
- Make requested policy and account changes
- Respond to questions and concerns about service, and escalate calls appropriately
- Consult with customers to evaluate needs and determine best options
- Counsel customers on options for service and coverage
- Upgrade service and offer additional service packages or options
- Consistently improve customer satisfaction through expert resolution of conflicts, issues, and concerns
Cook - Uppercrust - Columbia, SC
(2016-03 - 2017-01)
Wellness consultant - Massage Envy - Columbia, SC
(2014-11 - 2015-03)
- Answering phones, booking and scheduling appointments, taking payments
- Selling memberships, aiding in client retention and conducting cold calls
- Promptly responded to general inquiries from members, staff, and clients via telephone, mail, e-mail, and fax
- Resolved service issues and shared benefits of additional services
- Maintained up-to-date knowledge of bank policies regarding payments, account changes, and upgrades
- Developed highly empathetic client relationships and earned reputation for delivering exceptional customer service
Team member/cook - McDonald's - Columbia, SC
(2012-08 - 2013-09)
- Cook food to order
- Take customer orders
- Customer service
