Destinee Stringfield
Guest Service Associate (GSA)
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About
I provide great customer service with 5+ years of experience. I am destined to support and be engaged with my peers around me. I take pride in resolving issues, completing task on time, paying attention to details, and multitasking. I have reliable transportation, I am dependable, and I can adapt to any changes within my environment. With that being said, I provide a harmonious work environment wherever I place myself.
Willing to relocate: Anywhere. Authorized to work in the US for any employer.
Experience
Guest Service Associate (GSA) - European Wax Center/EWC Growth - Chesapeake, VA
(2025-11)
- Guest Services
- Stocking products
- Appointment Scheduling
- Front Desk
Hostess - SeaHill Spa at The Cavalier Hotel - Virginia Beach, VA
(2025-03)
- Update Google sheets
- Answering and directing calls
- Greeting clients
- Assist patients in placing orders/scheduling appointments
- Attending guest
- House work such as: Folding towels, robes and restocking products/refreshment bar
Member Services Representative - Elevance Health - Norfolk, VA
(2024-12 - 2025-01)
CONTRACT POSITION
- Inbound and outbound calling
- Explaining Medicare/Medicaid Benefits to clients
- Assisting members in locating new Primary care doctors and specialists as needed
- Uploading monthly payments
- Data entry
- Medical coding
Office Assistant - City of VA Beach - Virginia Beach, VA
(2022-06 - 2023-08)
CONTRACT POSITION
- Greeting customers at the front desk
- Google Sheets
- Scheduling/ confirming appointments
- Taking messages and routing calls to the correct receipient
- Handle cash/Card
- Data Entry
- Creating spreadsheets
- Other office duties as assigned
Education
Associate's degree - Business Administration - Tidewater Community College (2024-10)
High school diploma - Indian River High School (2014-09 - 2019-06)
