Shemara Wright
Guest Service Associate
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About
Motivated and detail-oriented university student pursuing a Bachelor of Science in Computer Science at The Mico University College. Skilled in administration, data entry, and customer service, with strong analytical, communication, and problem-solving abilities. Experienced in both local and international work environments, demonstrating teamwork, adaptability, and professionalism. Passionate about technology, innovation, and delivering quality results.
Experience
Guest Service Associate - Blue Palms Resort - Wildwood, New Jersey, USA
(2025-07 - 2025-09)
- Assisted guests with check-ins, inquiries, and local recommendations to ensure a welcoming atmosphere.
- Collaborated with international team members to maintain an organized and customer-friendly environment.
- Demonstrated adaptability in a fast-paced setting while providing outstanding service to diverse guests.
Food and Beverage Cook - Morey's Piers and Beachfront Waterparks - Wildwood, New Jersey, USA
(2024-05 - 2024-09)
- Prepared and served meals following quality and safety standards.
- Maintained a clean, organized workspace and adhered to sanitation regulations.
- Supported team members during peak service hours.
- Recognized for reliability, teamwork, and dedication to excellent service.
Data Entry Clerk - Transport Authority - Kingston, Jamaica
(2023-07 - 2023-08)
- Entered and verified transportation data accurately into digital systems.
- Assisted with document filing, organization, and report preparation.
- Maintained confidentiality and accuracy in handling official records.
Presiding Officer - Primary Exit Profile (PEP) - Jamaica
(2023 - 2023)
- Supervised examination sessions, distributed and collected papers, and ensured test integrity.
- Managed documentation and prepared reports for submission.
Invigilator - Primary Exit Profile (PEP) - Jamaica
(2022 - 2023)
- Assisted in administering exams by organizing seating and ensuring adherence to exam protocols.
Education
Bachelor of Science - Computer Science - The Mico University College (2028)
Caribbean Advanced Proficiency Examination (CAPE) - Merl Grove High School
Caribbean Secondary Education Certificate (CSEC) - Merl Grove High School (2016 - 2021)
