
Devin
Head Clinical Assistant / Front Desk Coordinator
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About
Assisted patients throughout orthodontic treatment, including braces and Invisalign care, by taking records, X-rays, digital scans, bonding/debonding appliances, adjusting wires, and supporting overall clinical operations. Provided chairside assistance to the orthodontist, including setup, instrument sterilization, and maintaining compliance with infection control protocols. Managed front office responsibilities such as patient check-in/check-out, answering multi-line phones, scheduling and coordinating appointments, verifying dental insurance, and conducting follow-up care calls and patient communication.
Experience
Head Clinical Assistant at Embrace Orthodontics (2024-10 – 2026-6)
- Assisted patients throughout orthodontic treatment, including braces and Invisalign care, by taking records, X-rays, digital scans, bonding/debonding appliances, adjusting wires, and supporting overall clinical operations.
- Provided chairside assistance to the orthodontist, including setup, instrument sterilization, and maintaining compliance with infection control protocols.
- Managed front office responsibilities such as patient check-in/check-out, answering multi-line phones, scheduling and coordinating appointments, verifying dental insurance, and conducting follow-up care calls and patient communication.
- During downtime, managed TikTok marketing for the business by creating engaging content, promoting services, interacting with followers, and increasing brand visibility through social media outreach.
- Demonstrated strong multitasking abilities in a fast-paced clinical environment while maintaining high standards of patient care and office efficiency.
Server/Waiter at Seasons 52 (2024-02 – 2024-06)
- Delivered attentive, high-quality service in an upscale dining environment, consistently ensuring positive guest experiences.
- Underwent extensive server and sommelier training to memorize the menu and wine list including dish ingredients to guide guest choices and enhance satisfaction.
- Managed multiple tables efficiently while maintaining accuracy, organization, and excellent service standards.
- Built relationships with regular guests by ensuring they felt welcome and providing excellent service.
Real Estate Assistant at The Christie Cannon Team - Keller Williams (2022-09 – 2023-09)
- Functioned as a dedicated assistant to real estate agents and office personnel in residential real estate.
- Maintained property listings, office calendar, and scheduled showings as well as managing all client correspondence.
- Pioneered implementation of new office procedures and processes that promoted a more productive office flow.
- Helped design effective marketing strategies and used my youth knowledge in social media to broaden the company to more platforms, targeting prospective clients and new leads.
- Lead receptionist during weekends and managed Zillow lead flow to agents as well as answering to any clients/agents needing assistance during non office hours.
Character Actor/Server at Magic Time Machine Restaurant (2021-03 – 2021-12)
- Collaborated with kitchen staff and fellow team members to ensure exceptional dining experience for all guests.
- Adapted to high pressure situations during peak dining hours while staying organized and engaging with guests.
- Played a fictional character "Alice in Wonderland" while serving tables.
Education
– Legacy Christian Academy (2020)
