Devi Virk

An organized, warm, and communicative Sociology student with clinical volunteer experience and a strong administrative background. Seeking the Front Desk Coordinator position at BL Med Spa & Meridian Mind Center Clinic to provide a welcoming first impression, manage client scheduling and intake documentation, and support daily clinical and spa operations with a professional, collaborative approach.

COPE Health Scholar - Adventist Health Glendale

(2024-12 - 2025-09)

• Collaborated directly with clinical staff on busy, high-volume floors to support families, answer initial on-site questions, and help visitors find the right departments.
• Welcomed families and visitors with a warm, attentive attitude, using deep empathy and active listening to understand their immediate comfort and emotional needs.
• Communicated clearly and effectively with a diverse mix of patients, staff, and coordinators to keep daily operations moving smoothly across floors.
• Followed all HIPAA privacy standards and facility protocols strictly to ensure sensitive patient documentation and personal records stayed completely confidential.

Front Desk Coordinator - Trylon Hotel

(2022-06 - 2024-03)

• Managed front-office client scheduling and logs, routing messages accurately and answering high-volume initial inquiries with patience and clarity.
• Handled client concerns and account updates calmly and politely, focusing on creative problem-solving to build lasting relationships and a supportive environment.
• Logged and organized detailed client records securely into digital databases while managing daily administrative files and routine paperwork.
• Partnered closely with internal team members and outside vendors to manage office supplies, track inventory needs, and keep the front-desk operations running smoothly.

Bachelor of Arts - Sociology - California State University - East Bay (2028-05)

Associate of Arts Degree - Sociology - Los Angeles Valley College (2024-08 - 2026-07)