Dezerae Saunders

Graduated from Business Administration program specializing in human resources with extended knowledge on Microsoft applications, POS systems, Office 365, and customer service/satisfaction. Very organized with excellent problem solving skills and ability to work long and extended hours. Currently working as a Human Resources Assistant at Canadian Forces Morale & Welfare Services since October 2022. Strong work ethic with accommodating and reliable approach to assigned tasks.

Human Resources Assistant at Canadian Forces Morale & Welfare Services (2022-10 – Present)

Human resources support including recruitment, employee relations, payroll assistance, and administrative duties.

• Responded to client inquiries via phone call and email, directed or escalated as needed
• Handled employee concerns
• Assisted with recruitment activities including the job posting, selection process, reference checks, job specific testing, interview scheduling and preparation, as well as new hire packages
• Managed electronic and paper employee personnel files
• Managed and updated different filing systems
• Assisted with payroll responsibilities by confirming the proper paperwork and information was submitted and processed as well as proof reading pay information to ensure any deductions were accurate
• Complied with confidentiality guidelines in a sensitive manner & acted in accordance with organization's policies and the collective agreement in place
• Directed monthly emails to managers regarding employee milestones
• Managed administrative obligations
• Prepared reports, and provide information to staff regarding policies and procedures
• Advised management on corrective steps to take on employment issues

Cashier at Jiffy Food and Video (2019-05 – 2022-05)

Cashier duties including customer service, POS system operation, staff scheduling, and inventory management.

• Communicated with customers & handled customer complaints
• Experience with POS system
• Knowledge on staff scheduling
• Knowledge on placing orders/inventory tracking

Cashier/Sales Associate at Just4kidz/Direct Liquidation Brandon (2017-10 – 2020-01)

Retail and sales support including cashier duties, event coordination, social media management, and staff training.

• Social Media Management through promoting Direct Liquidation
• Key holder at Just4Kidz
• Use of POS system
• Booked private events
• Responsible for cashing out tills at end of night
• Trained new hires
• Handled customer complaints

Diploma in Business Administration, Specialising in Human Resources – Assiniboine Community College (2021-01 – 2023-07)

High School Diploma – Minnedosa Collegiate (2019-06)