Diamond Stewart

Resourceful communicator with a solid foundation in client relations and community outreach, dedicated to enhancing student engagement. Experienced in managing outreach efforts and program initiatives that led to a 15% increase in participant satisfaction. Demonstrated ability to adapt and solve problems effectively, ensuring seamless collaboration between teams.

Committed to using my skills to drive positive change in educational settings. Enthusiastic about empowering youth and promoting educational access, with substantial experience in community-based programs. Skilled in active listening and relationship-building, leading to successful student mentorship and family outreach initiatives.

Proficient in coordinating events and activities that foster positive engagement and exclusivity. Prepared to leverage my expertise to support educational equity and community enrichment. Motivated communications and service professional with experience supporting youth programs, coordinating community initiatives, and strengthening relationships across diverse groups.

Passionate about nonprofit work, education, and outreach that improves outcomes for young people and families.

First-Year AmeriCorps Member (Intern) at City Year (Present)

• Support students' academic and social development through mentorship and classroom assistance.
• Collaborate with teachers and staff to strengthen student engagement and school culture.
• Assist with service projects, attendance initiatives, and family/community outreach efforts.
• Contribute to mission-driven programming focused on educational equity and student success.

Youth Program Intern at Children's First (2024-02 – 2025-02)

• Provided direct support and crisis response for youth participants in a community-based program.
• Observed and learned youth development best practices, compliance processes, and program strategies.
• Helped strengthen communication with participants and families to improve engagement.
• Assisted staff with program coordination and outreach activities.

Client Relations Associate at Ford Service Center (2023-11 – 2024-01)

• Built strong relationships with clients through responsive communication and problem-solving.
• Supported outreach and marketing efforts to connect with new and returning customers.
• Managed customer information and collaborated across teams to improve service delivery.

Switchboard Operator at NBC Management Service, Inc. (2022-06 – 2023-10)

• Operated multi-line phone systems to manage incoming calls and ensure efficient communication.
• Delivered customer support and gathered feedback to improve service experiences.
• Coordinated communication between payroll, training, quality assurance, and customer service teams.
• Maintained accurate records and supported operational goals through effective communication.

Event Coordinator at His Ark Child Development Center (2022-01 – 2022-05)

• Planned and supported events for children and families to encourage participation and connection.
• Ensured clear communication with staff, volunteers, and participants.

Facilitator at Simmons Bank Arena (2021-05 – 2021-12)

• Organized group activities and supported event operations.
• Guided discussions and activities to encourage participation and positive group experiences.

Bachelor of Arts in Communications – Arkansas State University (2028)

Associate of Science in Liberal Arts & Sciences – University of Arkansas–Pulaski Technical College (2024)

High School Diploma – North Little Rock High School (2018)