Diana M Cintron

Highly organized and resourceful professional with extensive experience in providing comprehensive administrative and executive-level support. Adept at prioritizing tasks, managing complex calendars, scheduling appointments and meetings, and arranging domestic/international travel. Skilled in collaborating with diverse teams, facilitating staff onboarding and offboarding, overseeing various projects, and optimizing service delivery.

Prudent in performing office management functions, generating reports and presentations, and maintaining sensitive information with utmost confidentiality and discretion. Excellent communicator; well-versed in fostering and strengthening professional relationships at all levels of management.

Professional Experience

TT International Advisors, Inc, New York, NY

Office Manager & Executive Assistant to CEO, Head of North American Sales, & SVP of Sales 2004 — 2023

Executed administrative tasks for CEO, Head of North America Sales, Senior Vice Presidents, and Research Analyst, including travel arrangements, meeting calendars, and CRM maintenance. Delivered call reports and prep/trip memos to US relationship managers before meetings with clients and prospects. Enhanced operational efficiency by maintaining commercial and employee insurance policies, confidential personnel files, employee benefits, and attendance and vacation schedules for New York branch.

Fostered positive work culture by arranging all office business and social functions. Coordinated, directed and executed three (3) office moves, two (2) office refreshes, five (5) lease amendments, purchased office furniture and equipment, managed IT/phone and central office services, encompassing accounts payable and internal office moves. Ensured smooth operations by sustaining adequate supplies, equipment, office services, and maintenance contracts.

• Automated expense reports in NY branch via implementation and integration of QuickBooks with ExpensAble.
• Enabled seamless onboarding and offboarding process for sales/research personnel in New York branch by overseeing office assignments, benefits administration, payroll, and American Express account setup.
• Drove successful restructuring of New York branch during COVID-19 lockdown and transition to hybrid work environment by supporting personnel with home office organization and management.
• Streamlined communication with EAs in London and Hong Kong offices, coordinating virtual meetings and on-site DDQ in London, as well as travel plans for PMs and analysts for US client and prospect meetings.