Diane Tarin

With 18 years of customer service, I have acquired a skillset that I could use beyond retail. I can become resilient in a fast-paced environment, adapt and embrace changes, effective communication, collaboration and leadership.

PBX OPERATOR - INTER-Community HOSPITAL - COVINA, CA

(2023-06)

• Operates telephone switchboard.
• Receives and transfers incoming calls.
• Uses overhead paging, two-way radios.
• Information source for callers and drop-by visitors.
• Relays information concerning fire alarms, code blue and other emergencies.

BEHAVIORAL AIDE SPECIALIST - BALDWIN UNIFIED SCHOOL DISTRICT - BALDWIN PARK, CA

(2006-06 - 2023-07)

• Implemented and established behavior strategies by setting rules, reiterating expectations and rewarding good behavior.
• Promoted positive interactions of children with Autism and oppositional defiance behavior by using visual supports, simplifying communication and utilizing stress scales to turn emotions into positive outcomes.
• Collaborated with school faculty to determine effectiveness of treatment and developed new treatment plans.
• Designed and recorded student data to accurately determine professional development needs and strategies.
• Office assistant; clerical duties, preparing flyers and notices for parents, parent outreach.

ASSISTANT HEAD CASHIER - jc PENNEY COPORATION - WEST COVINA, CA

(2006-06 - 2023-06)

• Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
• Managed staff breaks and lunches.
• Trained new cashier team members in customer service and money handling processes.
• Collaborated with my peers to support cashiers, in sharing knowledge of store promotions, incentives, and management needs.

High school diploma - azusa, ca (2021-12)