
Diavian Rush
Customer Service Professional
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About
Reliable and adaptable customer service professional with experience in high-volume environments, administrative support, and client-facing roles. Skilled in communication, multitasking, problem-solving, and organization. Proven ability to work under pressure, manage systems accurately, and support both customers and teams. Seeking remote or hybrid opportunities where strong service, coordination, and attention to detail are valued.
Experience
Team Member at Taco Bell (2024-07 – Present)
- Provide fast, accurate customer service in a high-volume environment operating POS systems and handling cash/card transactions
- Manage drive-thru, front counter, and in-store customer interactions while maintaining professionalism
- Multitask during peak hours ensuring accuracy, quality, and efficient order resolution
- Support team operations including food preparation, cleaning, restocking, and closing procedures
Assistant to Managing Partner at Alston Partners LLC (2021-01 – 2023-12)
- Managed calendars, scheduled meetings, and coordinated appointments for executive leadership
- Handled professional email and phone correspondence with clients, investors, and stakeholders
- Organized confidential documents, records, and databases with high accuracy
- Prepared and edited reports, contracts, and presentations; coordinated meetings with agendas and notes
- Supported marketing efforts including social media updates and promotional materials
Front Counter Worker at Loradella's Pizzeria (2022-03 – 2023-08)
- Assisted customers with orders in person and by phone, ensuring accuracy and timely service
- Processed transactions using POS systems in a fast-paced environment
Hostess at Harry's Daughter (2019-10 – 2020-01)
- Managed reservations and guest flow in a busy restaurant setting
- Handled take-out and delivery orders through platforms such as Uber Eats and Grubhub
Childcare Provider at Self-Employed (2018-09 – Present)
- Provide childcare, homework assistance, and meal coordination for multiple families
- Plan structured activities supporting learning, development, safety, and trust
Sales Associate at Kara New York (2017-07 – 2018-08)
- Assisted customers with product selection, restocked merchandise, and maintained inventory organization
Education
Medical Assistant Program in Medical Assisting – Stepful (2026-06)
Coursework Completed in Education – Hudson County Community College
High School Diploma – James J. Ferris High School
