Dionemoon

Experienced and goal-focused executive with 24+ years of cumulative experience in administration, financial oversight, operations, and directing team-based initiatives. Consistent performance across industries, teams, and organizational cultures as a Hotel General Manager, EMS Director, Advanced Healthcare Instructor, and Multi-Agency Liaison.

Port-of-Entry (Probationary Officer) - Wyoming Department of Transportation - Sundance Port-of-Entry

(2025-09 - 2026-04)

• Weighed and measured commercial vehicles by Wyoming DOT standards.
• Verified permits and regulatory compliance.
• Assisted with enforcement procedures.
• Maintained accurate documentation and records.
• Interacted professionally with drivers and the public.
• Supported daily operations at the Port-of-Entry.

Hotel General Manager - Best Western, Serena Inn & Suites, Days Inn, and the Historic Bullock Hotel

(2017-01 - 2025-12)

• Direct all hotel operations including front office, housekeeping, food & beverage, casino, and bar (Historic Bullock Hotel), maintenance, and guest services.
• Budgetary management, cost control, revenue forecasting, financial reporting, staffing, vendor contracts, and guiding initiatives to strengthen profitability.
• Ensured compliance with hospitality standards, health codes, labor regulations, and safety protocols.
• Developed staff training, SOPs, and performance standards across multiple departments.

Law Enforcement Telecommunications Systems Officer/"911 Dispatcher" - Crook County Sheriff's Office and City of Gillette Police Department

(2012-01 - 2015-12)

• Receive and manage all incoming calls to entities' central dispatch terminal, including 911 calls.
• Process calls received via phone, teletype, or radio.
• Dispatch and coordinate appropriate resources based on the nature of the call.
• Deploy law enforcement resources as needed (local, state, or federal).
• Activate public safety, public health, search and rescue (SAR), fire, or EMS resources as required.
• Coordinate with any other relevant local, state, or federal services based on the specific need or request.

Transportation Manager - Crook County Senior Services

(2019-01 - 2020-12)

• Scheduled transportation for Crook County citizens requiring transportation.
• Set up a maintenance schedule for the transport vehicles.
• Scheduled transport drivers.
• Assisted the Supervisor in other areas as needed and/or asked.

EMS Director/Paramedic/Multi-Agency Liaison - Crook County Medical Services District, Rocky Mountain Ambulance, Quality Medical Services

(1999-01 - 2014-12)

• Oversaw EMS operations, staffing, coordination, and clinical compliance for a high-call-volume system.
• Led finance, HR, facilities, and departmental coordination for public safety and healthcare agencies.
• Managed asset tracking, capital planning, scheduling, and personnel oversight across departments.
• Conducted internal audits, ensured policy compliance, and implemented performance improvement measures.
• Managed coordination between EMS, fire, police, hospitals, and emergency management agencies.

Advanced Healthcare Instructor - Continuing Medical Education / Allied Health Programs

(2002-01 - 2013-12)

• Designed and delivered advanced-level training in trauma, cardiac care, airway management, and emergency response.
• Taught ACLS, PALS, PHTLS, AMLS, and customized CE programs for EMS, ER, physicians, and nursing professionals.
• Maintained instructor certifications and compliance with national accrediting standards.

EMT-Intermediate - Riverton Memorial Hospital

(1994-01 - 2000-12)

• Assisted Physicians and Nursing Staff in the Emergency and Medical-Surgical Departments.
• Started IVs, ordered labs and x-rays per staff request.
• Operated within an EMT-Intermediate's scope-of-practice to treat and mitigate all patients' needs, both trauma and medical emergencies.
• Assigned to triage patients as they arrived at the Emergency Department.

Jeweler - Mullinnix Jewelry

(1988-01 - 1989-12)

Bachelor of Science - Management - DeVry University (2014-06-29)

Law Enforcement Telecommunications System Operator - Wyoming Law Enforcement Academy (2013-04-11)

Coroner Basic - Wyoming Law Enforcement Academy (2005-03-18)

Paramedic Program - Montana State University (2000-08-05)

Premed Requirements – Degree None - Central Wyoming College (1998-03 - 1999-03)