Dionemoon
Experienced and goal-focused executive with 24+ years of cumulative experience in administration, financial oversight, operations, and directing team-based initiatives
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About
Experienced and goal-focused executive with 24+ years of cumulative experience in administration, financial oversight, operations, and directing team-based initiatives. Consistent performance across industries, teams, and organizational cultures as a Hotel General Manager, EMS Director, Advanced Healthcare Instructor, and Multi-Agency Liaison.
Experience
Port-of-Entry (Probationary Officer) - Wyoming Department of Transportation - Sundance Port-of-Entry
(2025-09 - 2026-04)
- Weighed and measured commercial vehicles by Wyoming DOT standards.
- Verified permits and regulatory compliance.
- Assisted with enforcement procedures.
- Maintained accurate documentation and records.
- Interacted professionally with drivers and the public.
- Supported daily operations at the Port-of-Entry.
Hotel General Manager - Best Western, Serena Inn & Suites, Days Inn, and the Historic Bullock Hotel
(2017-01 - 2025-12)
- Direct all hotel operations including front office, housekeeping, food & beverage, casino, and bar (Historic Bullock Hotel), maintenance, and guest services.
- Budgetary management, cost control, revenue forecasting, financial reporting, staffing, vendor contracts, and guiding initiatives to strengthen profitability.
- Ensured compliance with hospitality standards, health codes, labor regulations, and safety protocols.
- Developed staff training, SOPs, and performance standards across multiple departments.
Law Enforcement Telecommunications Systems Officer/"911 Dispatcher" - Crook County Sheriff's Office and City of Gillette Police Department
(2012-01 - 2015-12)
- Receive and manage all incoming calls to entities' central dispatch terminal, including 911 calls.
- Process calls received via phone, teletype, or radio.
- Dispatch and coordinate appropriate resources based on the nature of the call.
- Deploy law enforcement resources as needed (local, state, or federal).
- Activate public safety, public health, search and rescue (SAR), fire, or EMS resources as required.
- Coordinate with any other relevant local, state, or federal services based on the specific need or request.
Transportation Manager - Crook County Senior Services
(2019-01 - 2020-12)
- Scheduled transportation for Crook County citizens requiring transportation.
- Set up a maintenance schedule for the transport vehicles.
- Scheduled transport drivers.
- Assisted the Supervisor in other areas as needed and/or asked.
EMS Director/Paramedic/Multi-Agency Liaison - Crook County Medical Services District, Rocky Mountain Ambulance, Quality Medical Services
(1999-01 - 2014-12)
- Oversaw EMS operations, staffing, coordination, and clinical compliance for a high-call-volume system.
- Led finance, HR, facilities, and departmental coordination for public safety and healthcare agencies.
- Managed asset tracking, capital planning, scheduling, and personnel oversight across departments.
- Conducted internal audits, ensured policy compliance, and implemented performance improvement measures.
- Managed coordination between EMS, fire, police, hospitals, and emergency management agencies.
Advanced Healthcare Instructor - Continuing Medical Education / Allied Health Programs
(2002-01 - 2013-12)
- Designed and delivered advanced-level training in trauma, cardiac care, airway management, and emergency response.
- Taught ACLS, PALS, PHTLS, AMLS, and customized CE programs for EMS, ER, physicians, and nursing professionals.
- Maintained instructor certifications and compliance with national accrediting standards.
EMT-Intermediate - Riverton Memorial Hospital
(1994-01 - 2000-12)
- Assisted Physicians and Nursing Staff in the Emergency and Medical-Surgical Departments.
- Started IVs, ordered labs and x-rays per staff request.
- Operated within an EMT-Intermediate's scope-of-practice to treat and mitigate all patients' needs, both trauma and medical emergencies.
- Assigned to triage patients as they arrived at the Emergency Department.
Jeweler - Mullinnix Jewelry
(1988-01 - 1989-12)
Education
Bachelor of Science - Management - DeVry University (2014-06-29)
Law Enforcement Telecommunications System Operator - Wyoming Law Enforcement Academy (2013-04-11)
Coroner Basic - Wyoming Law Enforcement Academy (2005-03-18)
Paramedic Program - Montana State University (2000-08-05)
Premed Requirements – Degree None - Central Wyoming College (1998-03 - 1999-03)
