Divinity Bandera

Streamline daily operations by managing timecards, processing tickets, and generating reports, reducing administrative errors and improving turnaround times. Analyze operational data using Excel to enhance reporting accuracy and support data-driven decision-making. Serve as primary communication liaison between drivers and management, supporting a coordinating a workforce of approximately 100 employees to ensure efficient daily operations

Operations Specialist - Waste Management - West Jordan, Utah

(2025-06)

• Streamline daily operations by managing timecards, processing tickets, and generating reports, reducing administrative errors and improving turnaround times.
• Analyze operational data using Excel to enhance reporting accuracy and support data-driven decision-making.
• Serve as primary communication liaison between drivers and management, supporting a coordinating a workforce of approximately 100 employees to ensure efficient daily operations
• Build strong team relationships by fostering a supportive and solution-oriented work environment, improving morale and engagement across a large team.
• Coordinate ordering and inventory of supplies, ensuring operational readiness and minimizing delays

Phlebotomy Trainer - ARUP Laboratories - Salt Lake City, Utah

(2022-12 - 2025-05)

• Provided direct leadership and daily oversight for a team of approximately 70 phlebotomists with additional clinical staff, ensuring adherence to performance, quality, and safety standards.
• Trained, mentored, and coached staff on venipuncture techniques, specimen handling, and clinical procedures.
• Developed and delivered structured training programs aligned with OSHA and HIPAA regulations.
• Monitored employee performance, delivered feedback, and addressed skill gaps to maintain high levels of competency and accountability.
• Collaborated with supervisors and clinical leadership to improve training processes, workflows, and compliance standards.
• Adjusted training and leadership approach to meet individual performance needs and support overall team success.

Patient Care Technician - St. Mark's Hospital - Millcreek, Utah

(2022-08 - 2022-12)

• Supported nursing staff in delivering patience are, including vital sign monitoring and assistance with daily living activities.
• Reported changes in patient condition promptly, contributing to effective clinical decision-making.
• Maintained a safe and clean patient environment in compliance with healthcare protocols
• Provided compassionate patient support, enhancing patient experience and comfort.

Certified Nursing Assistant - Sandy Health & Rehab - Sandy, Utah

(2021-12 - 2022-08)

• Assisted residents with daily care while maintaining dignity and quality of life.
• Monitored and reported vital signs and health changes to nursing staff.
• Collaborated with interdisciplinary teams to deliver patient-centered care.
• Ensured compliance with infection control and safety standards.

Administrative/Clinical Assistant - Form Derm Spa - Cottonwood Heights, Utah

(2021-12 - 2022-08)

• Managed scheduling, patient records, and front desk operations to ensure efficient workflow.
• Supported clinical staff with patient intake, vital signs, and exam room preparation.
• Handled billing, Insurance verification, and electronic health record documentation.
• Maintained strict confidentiality and compliance with healthcare regulations.

Sales Associate - Tillys - Kearns, Utah

(2020-06 - 2021-01)

• Delivered high-quality customer service while meeting sales and performance goals.
• Processed transactions accurately and efficiently
• Maintained organized and visually appealing sales floor
• Collaborated with team members to drive store performance

High School Diploma - Kearns High School (2018-09 - 2022-05)

Certified Nursing Assistant - Granite Technical Institute

Phlebotomy Certification - Phlebotomy Training Specialists