Ciara Williams

Operations and systems specialist with experience in workflow management, inventory accuracy, training, and technology-driven process improvement. Skilled in using POS, inventory, and monitoring systems to support business operations, reduce errors, and enhance team performance. Known for cross-functional communication, problem-solving, and delivering reliable results in fast-paced environments.

Sales & Operations Associate - Sunglass Hut

(2025-06)

• Maintain real-time inventory accuracy using advanced tracking tools.
• Trained new team members on system usage, operational procedures, and technology best practices.
• Supported store operations through data-driven decision-making and system-based reporting.

Sales & Operations Associate - Zara

(2025-09 - 2025-12)

• Managed inventory accuracy using digital stock systems, reducing shrink and improving product availability.
• Troubleshot system discrepancies and collaborated with IT to maintain data integrity.
• Streamlined daily operations by implementing technology-based workflows that improved efficiency.

Shift Leader - Walgreens

(2021-11 - 2025-06)

• Oversaw daily operations, leveraging POS and inventory systems to maintain accuracy and reduce errors.
• Resolved escalated issues using system data and cross-functional communication.
• Led and trained team members, improving performance and operational consistency.

Loss Prevention Specialist - DDS Discounts

(2020-03 - 2021-10)

• Monitored store operations using digital surveillance and reporting systems.
• Conducted investigations and collaborated with internal teams to maintain compliance and reduce loss.

Shift Lead - Pizza Hut

(2018-03 - 2019-12)

• Managed team operations and used digital tools for order accuracy, inventory tracking, and workflow efficiency.

Associates - Business Administration - College of the Mainland (2021-08)

Associates - Arts and Humanities - Lone Star Community College – North Harris, Houston, TX (2013-08 - 2014-12)