Dmitry Popov
Service Engineer with 13+ years of experience in equipment troubleshooting, diagnostics, installation, maintenance, and technical support across laboratory and analytical systems
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About
Service Engineer with 13+ years of experience in equipment troubleshooting, diagnostics, installation, maintenance, and technical support across laboratory and analytical systems. Strong background in root cause analysis, system validation, and instrument repair including HPLC, GC, and atomic absorption spectrometry. Seeking to leverage extensive hands-on engineering experience in a Service Engineer role supporting complex technical equipment and customer systems.
Experience
CHEMIST at Laboratory Testing Service (2023-12 – Present)
- Executing testing procedures to assess the quality environmental objects (lead wipes, air samples, soil samples, water samples) using AAC
- Generating complete, accurate, and concise documentation using electronic systems and work site notebook
- Complying with safety guidelines and site-specific procedures which include the maintenance of laboratory documentation, written procedures, monitoring systems, and logbooks
- Maintaining quality control standards and procedures for accurate and precise measurements, analysis, and reporting
- Maintaining and calibrate equipment and tools, troubleshooting and reporting on malfunctions, and performing inventory control activities
SENIOR ENGINEER at Electrontestbio LLC (2022-03 – 2022-09)
- Performed commissioning, troubleshooting, and repair of high-performance analytical systems (HPLC Shimadzu Prominence; GC Agilent 7890)
- Conducted root cause analysis of instrument failures and implemented corrective maintenance procedures
- Supported installation, calibration, and validation of laboratory systems used in quality control of medical products
- Developed and executed testing protocols ensuring system accuracy, reliability, and compliance with technical specifications
- Validated analytical methods and ensured system readiness through performance verification and diagnostics
SENIOR ENGINEER at MA Safety LLC (2015-05 – 2022-03)
- Led troubleshooting, maintenance, and optimization of analytical instrumentation systems including HPLC, GC, and atomic absorption spectrometry
- Performed system diagnostics, repair, and preventive maintenance, reducing equipment downtime and improving reliability
- Provided technical training to laboratory staff on equipment operation, maintenance, and troubleshooting procedures
- Executed installation, calibration, and qualification (IQ/OQ/PQ) of laboratory systems
- Developed and validated analytical methods, ensuring instrument performance consistency and data accuracy
- Maintained technical documentation, calibration records, and compliance with laboratory standards
TEST ENGINEER at The Wessling Group (2010-10 – 2015-05)
- Performed equipment setup, calibration, troubleshooting, and maintenance of analytical laboratory systems (HPLC, GC)
- Conducted diagnostics and performance verification of laboratory instruments to ensure operational accuracy
- Executed system qualification procedures including IQ/OQ/PQ validation
- Supported method development and validation with focus on system reliability and analytical accuracy
- Participated in inter-laboratory testing programs ensuring equipment consistency and compliance standards
Education
BACHELOR OF SCIENCE (B.S.) in Chemistry – Belgorod State University (2007)
