Charlotte Wells

Dedicated and enthusiastic education professional with 24+ years of experience working with the NYC Department of Education. Passionate about supporting student success, building welcoming school environments, and fostering parental and community involvement. Strong background in special education support, student supervision, conflict resolution, and collaboration with teachers, parents, and administration.

Committed to professional growth and making a significant contribution to educational institutions.

School Aide at NYC Department of Education (1996-09 – Present)

Work Schedule: Monday - Friday 10:30AM - 2:30PM, 20 hours per week. Primary focus on relieving teachers of supervisory duties, investigating student incidents, supporting individualized education plans, and assisting with clerical and instructional tasks.

• Relieve teachers of yard, hall, lavatory, study hall and other monitor and patrol duties
• Investigate and resolve students' incidents and log reports
• Supervise students during and in between class rotations
• Collaborating with teachers, parents and administrations in the creation of individualized education plans
• Understanding the needs of special needs students
• Reinforce lessons in one-on-one and group sessions
• Using basic data entry and spreadsheet skills to assist teachers with clerical tasks such as attendance and grading

Community Volunteer at Rush Temple A.M.E. Zion Church

Worked on clothing drives and food pantry services. Cooked and served hot food to church members and community members, demonstrating strong community engagement skills.

• Organized and participated in clothing drives
• Managed food pantry services
• Prepared and served hot food to community members

Coursework in Speech Pathology – York College (1994-09 – 1995-06)

Coursework in Theater Fine Arts – Queens Borough Community College (1990-09 – 1993-06)

High School Diploma – Richmond Hill High School (1988-06)

Bachelor's Degree in Community Studies – Unknown Institution