Dollie Clifton

Career position in the area of customer services, banking and financial solutions. Over 20 years' experience in accounting tasks that include accounts payable and accounts receivable. Competent with computer applications that include Excel and accounting software. Demonstrate commitment to excellence by completing projects accurately and on time.

Tax Preparer - Jackson Hewitt - Alexandria, VA

(2020-01)

• Provide exceptional customer service to the Company's potential and current customers
• Prepare accurate tax returns and all tax forms required on the Company's computers using software provided by the company
• Educate potential and current customer about the Company's services including services filing, bank products
• Make outgoing calls to customers in regards to their tax returns

Adult Literacy Tutor - Prairie State College - Chicago Heights, IL

(2008-01 - 2020-12)

• Increase information concerning students learning style in reading and math
• Enhance student's confidence and increased students grade level to excel to General Education Development Classes (GED) ninety percent turn around in three to four months
• Develop an individual education plan and necessary modification with organization skills
• Expand students' socializing and group interaction skills

Accounting Assistant - YMCA of the USA - Chicago, IL

(2002-01 - 2008-12)

• Prepared, calculated and issued invoices
• Balanced and reconciled employee cash advance accounts and activity reports
• Processed weekly check runs and reconciled recurring invoices for vendors and garnishments
• Ensured compliance with federal, state and organizational policies, procedures and regulations
• Processed Electronic Fund Transfers, and Wire Transfer payments/Special Projects, as assigned
• Audited vendor and consultant contracts to ensure compliance with company policy

Accounts Payable Coordinator - RollingStone.com - Chicago, IL

(1998-01 - 2001-12)

• Matched invoices with appropriate backup documentation, manually or electronically
• Prepared invoice vouchers for processing in the accounts payable system after checking account codes, distribution date, and payment date and invoice calculations
• Processed expense reports and reconciled vendor statements
• Prepared and carried out check runs, check distribution, and preparation of manual checks
• Received cash, check receipts, and reconciled the accounts receivable bank account monthly
• Entered quarterly budget and tracked purchase orders
• Handled inquiries from vendors regarding payment of their invoices
• Provided backup and support to the Payroll Clerk and Accounts Receivable clerk

Senior Clerk - Amerial - Chicago, IL

(1997-01 - 1998-12)

• Answered phones, greeted and assisted visitors, and handled general administrative duties, such as filing, faxing, copying, and mailing HMO medical benefits to insurance company
• Prepared short-term disability and worker compensation reports
• Distributed COBRA and termination letters to employees

Bookkeeper/Payroll Clerk - School District 149 - Calumet City, IL

(1997-01 - 1997-12)

• Processed over 500 employees' bi-weekly payroll and trial balance
• Prepared credit union and bi-weekly check transactions
• Reconciled cash receivable and telecheck deposits
• Processed wage garnishments and tax levies
• Updated teacher payroll systems
• Posted daily lockbox transactions
• Sorted mail by zip code order and prepared rural carrier mail for delivery

Accounting Clerk - CNA Insurance Company - Chicago, IL

(1982-01 - 1996-12)

• Processed Payroll for independent contractors
• Maintained heavy phone contact with contractors
• Balanced weekly and monthly accounts reconciliation
• Posted journal entries to the general ledger
• Processed monthly commission checks

Associate degree - Business Management - Prairie State College (2008-01 - 2013-12)