Dominic Amato

Operations and program leader with 15+ years of logistics, safety, compliance, and multi-site execution across Amazon network operations, DOT/driver compliance, and large-scale retail operations. Known for building high-performing teams, standardizing processes, improving on-road execution, and driving measurable results through KPI ownership and cross-functional leadership.

Operations Manager at Pipers Express Inc. (2024-01 – 2026-01)

• Built and scaled DOT driver team from 19 to 62 (+70% YoY); increased branded fleet from 10 to 32 trucks (+69% YoY) across 26' box trucks.
• Partnered continuously with JJ Keller (DOT), Amazon Senior Managers, background check provider, driver trainers, and local maintenance companies.
• Owned onboarding, scheduling, safety protocols, and ensured completion of all required daily/annual DOT and regulatory paperwork.

Program Manager (Corporate – Amazon Flex) at Amazon (2022-01 – 2024-01)

• Owned a territory of 32 locations across the Midwest (IL, IN, MI, MO, WI); partnered daily with site leaders to drive KPIs and implement short- and long-term solutions.
• Owned Flex operations for all network-selected Food Banks in the US/Canada.
• Implemented inaugural Flex delivery for AMXL sites across all US locations (first site tested in Chicago).

Area Manager (Amazon Logistics) at Amazon (2016-01 – 2022-01)

• Drove a culture of safety and upheld quality and shift performance standards; manage direct reports of 161 associates.
• Led on-road process improvements and deployment across 8 independent companies, scaling sprinter-van operations region-wide.
• Collaborated with management-level colleagues to standardize shift practices.

Executive Assistant Store Manager (ASM) at Walgreens Co. (2006-01 – 2016-01)

• Managed store operations while delivering exceptional customer service; oversaw inventory of $11M and collaborated with executive teams in photo, cosmetics, pharmacy, IT, and distribution center leadership.
• Selected as Project Manager to implement a front-end planogram for Silver Cross Hospital; partnered weekly with the pharmacy manager to support profitability, distribution, and employee production.
• Built leader capability by selecting district managers; led weekly conference calls to execute corporate planning and strengthen interpersonal skills across leaders.

Merchandising Management Internship at The Walt Disney Company (2004-01 – 2004-12)

• Supported logistics and operational execution through coordination with distribution, management teams, and cast members.
• Developed a physical operational inventory system through logistics planning within Magic Kingdom.

B.S. in Technical Management – DeVry University (2006-01)

Operations Management & Information Systems – Northern Illinois University (2000-01 – 2003-01)