Donghai Zhao
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About
● 8+ years of experience in product management, account management, and logistics management in the e-commerce business.
● 3 years of experience in SKU management, demand forecasting, inventory planning, listing optimization, promotion, etc, in Amazon Marketplace
● 8+ years of team & project management experience using SAP ERP, Google Apps, and MS office(excel, PowerPoint...)
● Proven critical thinking and problem-solving skills.
● Excellent interpersonal skills, working on multi-tasks effectively independently, and collectively.
Experience
Ecommerce Account Specialist JLA Home | E&E Co. Ltd. Feb 2020 - Jul 2022
➢Analyzed sales trends and WOS on Amazon market, coordinated with Planning/Productiondepartment to launch new products, monitor inventory position and adjust forecasting.
➢Cooperated with WH to make sure orders shipped out on time.
➢Associated with the distribution department on order confirmation/cancellation.
➢Worked on product management in Adult fashion bedding on Amazon market--Updated product info,optimized listing, set up and tracked promotions, managed thousands of SKUs on division/pattern/itemlevel, enrolled SIOC, etc,
Logistic Leader Supermicro Feb 2017 - Feb 2020
➢ Developed New receiving process program by implementing portable devices, therefore improvedthe efficiency of the existing process for over 30%.
➢ Conducted daily receiving report to supervise daily achievements for eight direct reports to makesure 90%+ of the work is completed on time and provide guidance for their improvement area.
➢ Collaborated with buyer and product manager to oversee the inventory in a timely manner.
➢ Smoothed out the receiving process and collaborate with other departments to make sure all theproducts get to the final destination on time.
Production Department Manager PHOTO USA, INC. Sep 2016 - Jan 2017
➢ Research and developed a new way for the existing production line to improve product efficiency20% and maximize the production quantity.
➢ Supervised daily summary report to calculate the production achievement percentage and provideguidance for the improvement area.
➢ Plan and managed the future production arrangement based on the current sales orders to reduceunnecessary cost for over 10%.
VP/Product Manager/ Warehouse Manager Neoteric Solution Inc. Aug 2013 - Sep 2016
➢ Researched more than 100 customer profiles from daily record, established relationship with morethan 50 High Value Customers through value map.
➢ Designed own brand product—cell phone holder.
➢ Managed 50% eBay store account, dealt with account issues, promotions, and tracking.
➢ Supervised incoming products over 2000 stock keeping unit.
➢ Calculated and analyzed three main warehouse KPI (key performance indicator).
➢ Controlled the inventory accuracy over 98%.
➢ Organized and planned the warehouse workflow to complete and ship around 2500 packages/day.
➢ Cut 15% of the warehouse cost.
Education
Urbana University 2006 - 2008
Master of Business Administration (MBA), Finance, General
Dalian University of Technology 2000 - 2004
Bachelor of Business Administration (B.B.A.), Management Information Systems, General
