Donna Lowder

Adaptable professional with experience in education, behavioral support, and customer service. Skilled in client engagement, behavioral techniques, and administrative tasks including invoicing, timesheet processing, and cash handling. Demonstrated ability to train staff, support classroom needs, and deliver effective service in fast-paced environments.

Paraprofessional - Tri-Support services - High Point, NC

(2021-01)

• Supported clients daily by implementing behavioral techniques to achieve skill development goals
• Processed invoices and documented client progress using computer systems to ensure accurate records
• Assisted skill-building in money calculations, enhancing client independence
• Managed daily timesheet processing to maintain accurate payroll records

Paraprofessional - Wes Care in Home Services - Greensboro, NC

(2020-06 - 2020-12)

• Supported clients daily by implementing behavioral techniques to achieve skill development goals
• Processed invoices and documented client progress using computer systems to ensure accurate records
• Assisted skill-building in money calculations, enhancing client independence
• Managed daily timesheet processing to maintain accurate payroll records

Sub-Teacher - Randolph County Schools - Asheboro, NC

(2010-01 - 2012-06)

• Filled in as substitute teacher and front office staff as needed to ensure uninterrupted school operations
• Answered phones, operated copier and managed computer tasks to support administrative efficiency
• Provided classroom instruction and supervision during teacher absences
• Maintained organized front desk operations to support school staff and visitors

Trainer Leather - Klausser Home Furnishings - Asheboro, NC

(1989-03 - 2009-01)

• Trained employees in pattern cutting techniques to improve production quality
• Processed daily invoices and tracked employee performance for management review
• Calculated daily financial totals to ensure accurate end-of-day reporting

Customer service cash drawer - Belks of Asheboro - Asheboro, NC

(1997-09 - 1998-09)

• Provided customer service and resolved issues to enhance customer satisfaction
• Handled all cash transactions accurately, maintaining balanced cash drawer
• Processed payments and returns efficiently to support store operations