Donnika Mitchell

Result- oriented and self-motivated administrator with over 15 years’ experience focused on training and development in the healthcare industry. Passionate about using technology to improve the learning experience.

Associate Training Specialist - ComplexCare Solutions

(2024-04)

• Onboard approximately 80 Nurse Practitioners/ Physicians monthly to conduct In- Home assessments.
• Monitor and ensure that trainees are proficient in training content, job expectations, and procedural methods.
• Manage and oversee the Learning Management System (LMS) platform for online training, and development for all tenured and new hire employees.
• Administrative support that includes maintaining internal credentialing for staff.
• Develop, disseminate and evaluate surveys for training programs.

Office Administrator III - ComplexCare Solutions

(2023-01 - 2024-04)

• Managed and oversaw the Learning Management System (LMS) software platform for online learning, training, and development.
• Monitored and updated training records to reflect training status.
• Prepared for audits related to training and compliance.
• Assigned training, reporting, create qualifications and requirements for courses.

Corporate Clinical Training Coordinator - Inovalon

(2016-01 - 2023-01)

• Managed 4 Corporate Trainers and administratively supported 50+ field nurses.
• Monitored, evaluated, and recorded training activities for program effectiveness.
• Managed and uploaded training procedure manuals, guides, and course materials.
• Coordinated the logistics of training and analytic requirements for the department.

Sr. Clinical Support Specialist - Inovalon

(2015-03 - 2016-01)

• Provided administrative support to abstraction teams.
• Ensured accurate and up-to-date patient information in company portal.
• Resolved technology issues.

Employer Relations Coordinator

(2007-01 - 2015-03)

• Managed 70+ employee personnel files and staff availability for in-home visits.
• Conducted new employee orientation/ managed clinical staff availability to schedule in-home visits.

BS - Health Studies - Walden University (2019)