Marlo Kobylarek

Dynamic professional with a strong foundation in corporate training, sales development, and client communication. Proven ability to design and deliver engaging training programs, drive sales growth, and build strong client relationships. Adept at translating complex information into clear, actionable guides and presentations.

Training Specialist - Televerde - Phoenix, AZ

(2024-05 - 2026-08)

• Onboarding and product Immersion -Teach new hires deep product knowledge, client business models, and multi-channel outreach strategies (phone, email, and digital tools
• Sales and Objection Coaching - Facilitate role-playing scenarios to help agents master cold-calling, handle executive-level rejections, and qualify B2B leads effectively.
• Technology and CRM Training - Train staff to navigate critical marketing automation and CRM platforms (such as Marketo or Salesforce) used to track sales pipelines.
• Performance Assessment - Monitor live or recorded calls, administer knowledge checks, and identify individual or team skill gaps to design targeted refresher courses.
• Process and Compliance Alignment - Ensure representatives follow strict campaign scripts, data security measures, and client-specific key performance indicators (KPIs).

Sales Development Representative - Televerde - Phoenix, AZ

(2021-11 - 2024-05)

• Account based- prospecting - Target high-value enterprise accounts using deep market research and personalized multi-channel outreach.
• Advanced Discovery Calls - Uncover complex business pain points and qualify prospects using strategic questioning techniques.
• Pipeline Optimization - Test and refine outbound messaging sequences, email templates, and call scripts to improve conversion rates.
• Team Leadership - Coach junior reps, share best practices, and help run onboarding or role-playing sessions.
• Cross-Functional Alignment - Partner with marketing on campaign feedback and sync with account executives to ensure smooth deal handoffs.

Inside Sales Representative - Igloo Software - Rochester, NY

(2018-02 - 2021-05)

• Enterprise Prospecting - Target large accounts and decision-makers using data tools.
• Pipeline Management - Track and nurture high-value leads through the sales funnel.
• Sales Forecasting - Analyze metrics to predict future revenue and goal progress.
• Product Demonstrations - Lead technical or high-level presentations via video software.

Associate’s Degree - Communication, General - Ashland University (2023-05 - 2025-06)

Associate’s Degree - Substance Abuse/Addiction Counseling - Rio Salado Community College (2019-06 - 2021-10)