Duane Morgan

AI and cloud solutions architect with 15+ years leading customer-facing pre-sales, delivery, and modernization initiatives. Designs data engineering, analytics, and GenAI platforms across GCP, AWS, and Azure using BigQuery, Snowflake, PostgreSQL, vector databases, Python, and MLOps tooling. Combines hands-on architecture with executive advisory to translate business and regulatory requirements into scalable, secure solutions that improve deployment speed, reliability, cost efficiency, and adoption.

Data Analytics Engineer [Observability Tooling] (Reinforcement Learning for Anthropic) - SEPAL AI (acquired by Mercor) - Miami, FL

(2025 - 2026)

• Built observability tooling foundation by designing query schemas, creating synthetic test datasets, and optimizing distributed execution across complex pipelines, supporting more accurate and frequent disambiguation of production tasks for Anthropic's Opus 4.7 RL, increasing task execution success rate by 40% and improving resolution accuracy to 94%.

Founder and Principal Architect - Stragety, LLC - Miami, FL & New York, NY

(2024)

est. 2008, 2024-present

• Blockchain Integrity Layer — Engineered a blockchain-backed integrity verification layer using cryptographic hashing and immutable ledger technology to provide tamper-evident validation of digital assets, improving data provenance and reducing reliance on centralized trust.
• Multi-Agent AI Compliance Platform (LIHTC) — Architected a proof-of-concept showing how AI agents reduce the manual effort in affordable housing compliance by analyzing tenant and property data, flagging eligibility issues, and generating audit-ready reports — accelerating reviews, improving audit readiness, and reducing administrative risk. Built with OpenAI, Gemini, LangChain, Milvus, PostgreSQL, BigQuery, FastAPI, and Streamlit.
• LLM Evaluation & MLOps Framework — Developed an evaluation framework using MLflow and Opik to compare prompting strategies, monitor model quality, and automate experimentation, cutting evaluation overhead 43% while enabling faster AI feature iteration and greater deployment confidence.
• Retrieval-Augmented Customer Support Assistant — Designed an AI assistant that retrieves enterprise knowledge to automate responses to routine inquiries, improving customer self-service, reducing ticket volume and response times, and freeing support teams for higher-value interactions.
• Autonomous Research & Reasoning Agent — Developed a research agent using ReAct prompting, tool calling, and web retrieval to run multi-step research and produce evidence-backed summaries, cutting research time and accelerating competitive intelligence for faster decisions.
• Predictive Intelligence & Reasoning Framework — Built an experimental framework combining reasoning models, embeddings, and real-time search to forecast market trends, customer sentiment, demand signals, and business risk, giving planners earlier visibility into emerging opportunities and risks.
• Multimodal AI Content Generation Platform — Engineered a generative AI workflow producing marketing-ready images and video from natural language prompts, accelerating campaign creation and personalizing assets at scale while lowering creative production costs.
• Recipe-to-Grocery Shopping Agent — Developed an AI shopping assistant that converts recipes into personalized grocery carts using live inventory, pricing, and preferences, reducing shopping friction and lifting basket value through intelligent recommendations. Built with Lightning.ai, Hugging Face, GitHub, and Instacart integration.

Lead Cloud Engineer [Solutions Architect], Infrastructure and AI practice - BLANKFACTOR, A FinTech Consulting Company (acquired by Globant) - Miami, FL

(2023 - 2024)

• Accelerated Time to Market: Led the design and implementation of an automated CI/CD pipeline for a proprietary Generative AI/LLM application, standardizing build, testing, configuration, and deployment workflows across development and staging environments. Reduced manual deployment effort by 30%, improved release consistency and reliability by 95%, and enabled 2x faster, more frequent product releases.
• Crisis Management Expertise: Executed an emergency skill-up on ActiveMQ Artemis, successfully troubleshooting a critical near-zero message queue issue by building a simulated environment, thus ensuring uninterrupted service delivery & stability
• Strategic Compliance: Entrusted as first supplemental Solution Architect for a top-tier bank, effectively diagrammed and implemented compliance framework(s), driving regulatory adherence and risk mitigation by audit deadline(s), security architecture, threat modeling, regulatory compliance, and team leadership.
• Process Optimization: Diagnosed inefficiencies in internal processes and forged a strategic partnership with a major cloud provider, revitalizing the go-to-market strategy and enhancing competitive positioning.
• Leadership Development: Championed mentorship initiatives for junior associates, leveraging advanced leadership principles to foster skills in development, business operations, and value creation, cultivating a culture of continuous improvement.

Technical Account Manager - AMAZON WEB SERVICES - Miami, FL

(2021 - 2021)

• Acted as a trusted advisor for enterprise customers, managing technical support cases and proactively identifying AWS service adoption opportunities.
• Facilitated resolution of client-side cloud integration issues while aligning customer infrastructure strategies with AWS architectural best practices.
• Provided consultative input for AWS migration roadmaps, enabling smoother transitions to cloud-native ecosystems.

Multi-Cloud Technical Solutions Architect Co-lead, Cloud Engineering - DELOITTE CONSULTING LLP, Deloitte Federal - Washington, D.C. & Miami, FL

(2018 - 2020)

• Developed an improved project plan to accelerate the deployment of a proprietary multi-cloud framework, as measured by speed, scalability, and repeatability on the full technical and functional stack, by automating installation
• Utilized subject matter proficiency to lead workstreams on multiple cloud & infrastructure projects & proposals
• Guided critical project engagements in areas of cloud operating model, multi-cloud adoption & DevOps maturation
• Support of Sales Cycle (GTM, POVs, RFIs, Proofs-of-Value, RFQs, Delivery for Advise, Implement, Operate efforts)

Manager, Cloud Architecture, Infrastructure Automation, DevOps Engineering [Public Trust] - ACCENTURE, LLP, Accenture Federal Services - Washington, D.C.

(2014 - 2017)

• Built an MVP/POC integrating an end-to-end process of automated infrastructure in a non-production multiple cloud provider solution between AWS, OpenStack, GCP, and DigitalOcean. First, by building development instances and networks in Vagrant and deploying with Terraform and AWS CLI. Maintained a linted version control via a Git repository and a single continuous integration/delivery pipeline with Jenkins. Developed and wrote Chef cookbooks, including ChefSpec TDD unit testing, along with Ansib
• Managed a small NetSec offshore team in IDC to transition operations from client to Accenture outsourcing.
• Facilitated client workshops and questionnaires to capture new Business Development ventures by crafting a multi-workstream solution that would modernize and cut costs of a Defense Contractor’s aging Infrastructure.

BSc - Computer Engineering - Rochester Institute of Technology

BSc - Computer Science - Pace University

Data Science & Analytics + AI - Creative Hub Academy

University of Chicago Booth School of Business & Masterclass Executive (2026)