Dunya Bernardon

Product-oriented AI and Localization Specialist with over 5 years of experience managing end-to-end localization programs, AI-driven workflows, and cross-functional delivery for global SaaS platforms. Skilled in roadmap support, product documentation, multilingual QA automation, and AI/ML model optimization, with a proven track record of making technology accessible, inclusive, and scalable across multiple markets. Adept at translating customer needs into product features, managing internationalization requirements, and leading QA and testing cycles to ensure accuracy and user satisfaction.

Seeking to bring my localization insider knowledge, AI product expertise, and data-driven problem-solving skills to a junior/mid-level product management role, supporting the evolution of an AI-driven localization platform that touches millions worldwide.

Content Analyst – Google Ads at Vaco @ Google (2024-09 – Present)

Perform data-driven analysis of ad campaigns in English and Italian markets, ensuring compliance with Google Ads policies.

• Perform data-driven analysis of ad campaigns in English and Italian markets, ensuring compliance with Google Ads policies.
• Delivered consistent linguistic and functional QA, validating ad copy and URLs for clarity, cultural resonance, and trust & safety standards.
• Supported SEO optimizations that improved visibility and engagement in localized campaigns.
• Reported findings to cross-functional teams, directly influencing policy refinements and ad performance.

Generative AI Associate & Localization Specialist (EN/IT/ES) at Innodata (2024-04 – 2024-07)

Trained and optimized LLMs for multilingual content creation, managing localization projects end-to-end.

• Trained and optimized LLMs for multilingual content creation, improving contextual accuracy and reducing post-editing time.
• Managed localization projects end-to-end, ensuring timely delivery of AI-generated outputs across diverse markets.
• Improved linguistic QA workflows by designing feedback loops that decreased recurring QA issues by ~20%.
• Authored clear documentation for AI-driven localization processes, providing structured guidance for internal teams and vendors.
• Partnered with engineers and PMs to refine AI model outputs, balancing automation with cultural nuance.

AI Localization Project Manager (Search Generative Experience, Bard, Knowledge Graph) at Vaco @ Google (2019-11 – 2024-05)

Led localization of Google Search Generative Experience (SGE) and Bard AI chatbot for Italian and English markets, with additional support for Spanish and French.

• Led localization of Google Search Generative Experience (SGE) and Bard AI chatbot for Italian and English markets, with additional support for Spanish and French.
• Supported roadmap execution and product launches under tight deadlines, coordinating vendors and stakeholders to meet critical milestones.
• Delivered end-to-end QA, bug triage, and regression testing, reducing linguistic errors and improving overall functional quality for SGE features.
• Collaborated with cross-functional teams (PMs, engineers, linguists, designers) to refine multilingual outputs, enhancing accessibility and inclusivity.
• Produced release notes and product documentation, enabling smoother rollouts and improved adoption.
• Managed trust & safety protocols, ensuring compliance with content moderation standards and regulatory requirements for sensitive queries.
• Improved model performance by training AI on real-world user feedback, directly increasing relevance and reducing escalation rates.

Linguistic Associate, CLA at Università Ca' Foscari Venezia (2016-09 – 2019-11)

Designed and delivered academic English curricula tailored to international students, preparing them for IELTS certification.

• Designed and delivered academic English curricula tailored to international students, preparing them for IELTS certification.
• Authored training documentation and teaching material adapted to the cultural and linguistic needs of diverse audiences.
• Simplified complex concepts into user-friendly insights, supporting students from varied academic and cultural backgrounds.
• Leveraged digital tools to track performance and implement continuous improvement in teaching strategies.

Freelance Translator & Localization Consultant at Self-Employed (2001-06 – Present)

Delivered translation and localization services across industries, including medical, legal, technical, financial, and media.

• Delivered translation and localization services across industries, including medical, legal, technical, financial, and media.
• Advised clients on terminology management, SEO strategy, and machine translation workflows.
• Managed end-to-end localization projects, balancing client requirements, budgets, and deadlines.
• Implemented translation management systems and QA tools, improving efficiency and consistency.
• Gained repeat clients through high-quality outcomes, cultural expertise, and strong communication.

M.A. in Foreign Languages and Literature – Università degli Studi di Udine (2010)