Matthew Maxwell

Localization and Content Quality Analyst with 7+ years of experience reviewing and validating localized text and voice content for AAA video game titles. Highly skilled in grammar, tone, consistency, and cultural accuracy across large-scale projects. Proven ability to document issues clearly, collaborate with distributed teams, and deliver polished, high-quality content under strict guidelines and deadlines.

Adept at customer engagement and event support, with proven success in both technical and client-facing roles.

Quality Assurance Analyst (Localization) at Square Enix (2018-06 – Present)

• Reviewed and validated localized in-game text and voice-over content for grammar, clarity, tone, consistency, and cultural accuracy across multiple AAA titles including Final Fantasy VII Remake, Final Fantasy VII Rebirth, and Final Fantasy XIV.
• Identified, documented, and tracked 500+ localization and content-related issues using established bug-reporting formats and tools.
• Ensured consistency across UI text, subtitles, menus, dialogue, and system messages on console and PC platforms.
• Collaborated closely with leads and cross-functional teams to communicate localization findings clearly and efficiently.
• Independently completed ESRB submission assignments by thoroughly reviewing game content, documenting sensitive material in required forms, and producing edited gameplay footage to support rating evaluations.
• Worked fully remote since 2021, maintaining productivity and communication using Slack, Outlook, Excel, Word, and proprietary tools.
• Maintained strict confidentiality while working with unreleased titles and sensitive materials.

Event Booth Staff at Square Enix (2018-06 – 2018-07)

• Supported live demos for Kingdom Hearts III and Shadow of the Tomb Raider.
• Troubleshot real-time technical issues on PS4 and Xbox One consoles.
• Managed large queues and ensured adherence to booth and venue policies.
• Delivered friendly, knowledgeable customer service to enhance attendee experience.

Sales Associate at Spirit Halloween (2017-09 – 2017-11)

• Assisted customers with product selection and maintained a positive shopping experience.
• Operated POS systems and processed transactions accurately.
• Maintained clean, organized, and visually appealing sales areas.

Head Clerk at Beverages and More (BevMo!) (2012-11 – 2017-03)

• Supervised daily store operations and delegated tasks to staff for efficient workflow.
• Trained and onboarded new hires to maintain performance standards.
• Managed cash handling, closing procedures, and balancing with 100% accuracy.
• Designed and maintained in-store visual merchandising displays.

Bachelor in Business Management – California State University of Long Beach (2014-05)