Dylan Cote

With a background rooted in live theater, customer-facing sales, and front-of-house operations, I have built my career around one consistent principle: making people feel welcomed, valued, and cared for. Those values are what draws me so naturally to the world of hospitality.

Merchandise Sales - Harry Potter on Broadway

I interact daily with guests from all over the world — often their first or last impression of a once-in-a-lifetime experience. I take pride in meeting each person with warmth and attentiveness, whether that means helping a family find the perfect keepsake or simply sharing a moment of connection with a visitor far from home.

Salesman - Boutique Portuguese tinned fish store

Spent a year as a salesman where I sharpened my ability to tell a story around a product and build genuine rapport with a diverse clientele.

Head Usher - Barter Theatre

Developed operational instincts through managing the flow of guests, anticipating needs before they arise, staying calm under pressure, and coordinating across teams to ensure a seamless experience for everyone in the room.

Production Assistant - Barter Theatre

Developed operational instincts through managing the flow of guests, anticipating needs before they arise, staying calm under pressure, and coordinating across teams to ensure a seamless experience for everyone in the room.