Ebonii Forbes

I am a remote customer service and healthcare support professional with experience in patient registration, HIPAA compliance, and live chat assistance. My background includes roles at Conduent and Discover Financial Services, where I developed strong communication, problem-solving, and workflow organization skills. I am available for remote work during mornings and afternoons and ready to start immediately.

I thrive in fast-paced environments and bring empathy, accuracy, and professionalism to every interaction.

I have several years of experience in customer service and healthcare support, including remote roles with Conduent and Discover Financial Services. My background includes patient registration, HIPAA compliance, data entry, and live chat assistance. I am skilled in workflow organization, problem-solving, and clear written communication, with proven success in fast-paced environments. I am available for remote work during mornings and afternoons and ready to start immediately.

Currently enrolled in Interpersonal Professional Communication and Critical Thinking and Problem Solving courses, strengthening my skills in clear communication, collaboration, and analytical thinking. These classes complement my professional experience and prepare me to excel in remote chat support and healthcare service roles.