Ebony Davis

Facilitated onboarding programs for over 80 new hires monthly, providing in-depth information about the company's policies, procedures, and safety protocols. Scheduled pre-employment physicals and drug screenings, for candidates during orientation. Traveled to terminals including Phoenix, AZ, and Springfield, OH to assist in onboarding new Orientation Specialists and coordinate cross-location training initiatives.

Orientation Specialist - U.S. Xpress

(2023-06 - 2026-06)

• Facilitated onboarding programs for over 80 new hires monthly, providing in-depth information about the company's policies, procedures, and safety protocols.
• Scheduled pre-employment physicals and drug screenings, for candidates during orientation.
• Traveled to terminals including Phoenix, AZ, and Springfield, OH to assist in onboarding new Orientation Specialists and coordinate cross-location training initiatives.
• Develop and deliver training programs to educate new employees on various aspects of their roles, including compliance, safety regulations, and industry best practices.
• Ensure all new hires complete necessary paperwork, including employment contracts, tax forms, and safety documentation.
• Regularly review and update orientation materials to reflect changes in company policies, industry regulations, and best practices. Seek feedback from new hires to enhance the onboarding experience.
• Work closely with HR, operations, and other relevant departments to streamline the onboarding process, ensuring that new employees receive the necessary information and resources to excel in their roles.

Sales Support/Order Entry Associate (Contract) - Eaton Tripp Lite

(2022-05 - 2023-02)

• Entered and processed over 200 purchase orders weekly, ensuring accuracy and compliance using SAP System.
• Communicated daily with 40–50 B2B customers, providing accurate shipping, pricing, inventory availability, and order status updates.
• Resolved 95% of backlogged orders within 24 hours, ensuring timely customer deliveries.
• Acted as a liaison between Eaton business partners and internal departments, enhancing order processing efficiency.
• Validated inventory pricing and availability, identified, addressed, and resolved backlogs and issues in a timely manner.
• Assisted with bid preparation by analyzing historical data to validate competitive pricing strategies.
• Maintained accurate shipping information and pricing details for B2B clients, fostering transparent communication.
• Collaborated with the customer service team, contributing to a 20% reduction in order-processing delays.

Manager Trainee - JB Hunt

(2020-06 - 2022-03)

• Ensured safe and timely service movement of freight, load assignment and providing best in class customer service.
• Ensured compliance with DOT regulations.
• Made sure all drivers were compliant with company regulations while working with internal and external contacts to ensure accurate planning, routing, monitoring and delivery of freight and loads.
• Built and maintained professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set up, minimize turnover and maximize ongoing productivity.
• Maintained company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met.

Office Administrative Assistant - DePaul University

(2018-02 - 2020-04)

• Maintained and updated filing, inventory, mailing and database systems.
• Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and computers.
• Served as Student Affairs point person for General Counsel, Student Centers, and Dean of Students to identify and address risk management issues for student organizations.
• Created, implemented, advocated, reviewed, and enforced DePaul University policies and guidelines related to all registered student organizations.
• Created, reviewed, and revised student organization handbook annually.

BS - Business Administration with a concentration in Human Resources - Governor State University (2024-05)