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Edward Munday

Edward Munday

ITSM Engineer with over 35 years' experience, ServiceNow Certified

Talent
remoteMember since March 16, 2026
api developeritsm specialistit consultantit specialistservicenow developerservicenow administratorcustomer service specialistincident responseincident managerprogram managerproject managerenterprise transformationdigital transformationgenerative ai specialistai strategistai engineerchange managementorganizational changeapi integrationtechnology integrationdata integrationit managementit project manager
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About

With a strong background in ITSM/ITILITAM/CMDB/CSDM/DISCOVERY/APIs and a proven track record of aligning to operational excellence goals. I am confident in my ability to contribute effectively to your team and help drive the success of your organization.

Throughout my career, I have developed expertise in [Relevant Skills or Experience], which has enabled me to [Describe a Relevant Accomplishment or Responsibility]. I am particularly drawn to companies that are struggling to mature because of their commitment to get closer to their business goals and outcomes and I am excited about the opportunity to bring my skills and passion to your team.

I am a proactive and dedicated professional who thrives in collaborative environments and embraces challenges as opportunities for growth. I am confident that my strong communication skills, attention to detail, and ability to adapt quickly would make me a valuable asset to your organization.

Thank you for considering my application. I look forward to the opportunity to discuss how my background, skills, and enthusiasm align with the goals of [Company Name]. Please feel free to contact me at [Phone Number] or via email at [Email Address] to schedule a conversation.

Experience

See Resume, worked for very large and complex companies (global and regional)

Education

Champlain College (Canada), GED (US) and ServiceNow Certified, ITAM (HAM/SAM certified) Six Sigma Certified (Green Belt)

Skills

ITSM Engineer with over 35 years' experienceServiceNow Certified

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