Elaine Reiter

Completed Nursing Assistant Course and Received Certification in December 2017. Experience in a skilled nursing facility and assisted living/memory care/home health/veteran's home/total care and hospice. Licensed STNA in Ohio.

Receptionist - Kroner Animal Care - Athens, OH

(2026-01)

• Greeted and welcomed visitors, providing a positive first impression of the company
• Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
• Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
• Maintained an organized front desk area, including managing visitor sign-in process and distributing badges
• Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
• Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies
• Collaborated with other departments to ensure smooth operations and effective communication within the organization
• Resolved customer complaints or issues promptly and professionally to maintain customer satisfaction

Kennel Technician - Kroner animal care - Athens, OH

(2024-06)

• Provided compassionate care and attention to animals in a kennel setting, ensuring their comfort and well-being
• Maintained cleanliness and sanitation of kennels, exam rooms, and common areas to prevent the spread of disease
• Collaborated with other team members to provide exceptional customer service experience for pet owners
• Maintained a clean and organized work environment to ensure efficiency in daily operations

CNA - Tennessee State Veterans' Home - Murfreesboro, TN

• Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
• Monitored vital signs and reported any changes or abnormalities to the nursing staff
• Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse
• Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
• Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
• Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans for patients
• Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
• Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
• Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
• Followed infection control protocols to prevent the spread of diseases within the healthcare facility
• Ensured patient safety by implementing fall prevention strategies such as regular rounding checks on high-risk individuals
• Administered medications orally or topically according to physician orders while adhering strictly to dosage guidelines
• Performed basic first aid procedures in emergency situations until further medical help arrived
• Assisted in post-mortem care including cleaning the body respectfully and preparing it for transfer
• Aided in physical therapy exercises prescribed by therapists to improve patient mobility
• Demonstrated excellent communication skills when interacting with patients' families regarding their loved ones' condition or needs
• Closely monitored fluid intake/output levels of assigned patients while maintaining accurate documentation
• Escorted patients safely throughout the facility during transfers or appointments outside their rooms
• Served as an advocate for elderly residents in long-term care facilities by addressing their concerns and ensuring their rights were respected
• Assisted in the implementation of individualized care plans for residents with chronic illnesses or disabilities
• Provided emotional support to residents and their families during difficult times, such as end-of-life care
• Collaborated with healthcare professionals to provide comprehensive care for patients with complex medical conditions
• Participated in interdisciplinary team meetings to discuss patient progress, treatment plans, and discharge planning
• Maintained a clean and organized work environment by regularly restocking supplies and equipment
• Assisted in the admission process by gathering patient information, taking vital signs, and orienting them to the facility's policies and procedures

CNA - Traditions of Smyrna - Smyrna, TN

• Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility
• Monitored vital signs and reported any changes or abnormalities to the nursing staff
• Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under the supervision of a nurse
• Maintained a clean and safe environment for patients by regularly sanitizing equipment and ensuring proper disposal of waste
• Documented patient information accurately in electronic health records (EHR) to ensure continuity of care
• Collaborated with interdisciplinary healthcare team members to develop and implement individualized care plans for patients
• Responded promptly to call lights and requests for assistance from patients, providing compassionate support at all times
• Assisted in transferring patients between beds, wheelchairs, stretchers, or other modes of transportation using proper lifting techniques
• Supported patients' emotional well-being by actively listening to their concerns and offering comfort when needed
• Followed infection control protocols to prevent the spread of diseases within the healthcare facility
• Ensured patient safety by implementing fall prevention strategies such as regular rounding checks on high-risk individuals
• Administered medications orally or topically according to physician orders while adhering strictly to dosage guidelines
• Aided in physical therapy exercises prescribed by therapists to improve patient mobility
• Demonstrated excellent communication skills when interacting with patients' families regarding their loved ones' condition or needs
• Closely monitored fluid intake/output levels of assigned patients while maintaining accurate documentation
• Escorted patients safely throughout the facility during transfers or appointments outside their rooms
• Served as an advocate for elderly residents in long-term care facilities by addressing their concerns and ensuring their rights were respected
• Assisted in the implementation of individualized care plans for residents with chronic illnesses or disabilities
• Provided emotional support to residents and their families during difficult times, such as end-of-life care
• Maintained a clean and organized work environment by regularly restocking supplies and equipment
• Assisted in the admission process by gathering patient information, taking vital signs, and orienting them to the facility's policies and procedures

Home Health Care Aide - Private Caregiving Services

(2022-12 - 2023-09)

• Drive to your scheduled clients place if residence and complete the tasks that are there for each client
• Keep record of mileage for errands
• Keep record of money given for errands
• In some cases bathing & hygiene depending on the clients level of care and treatment plan

Assistant Manager - Claire's - Athens, OH

(2022-06 - 2023-03)

• Represent the company appropriately
• Open or close the store
• POG
• Earpiercing specialist
• Customer service
• Daily reports
• Run registers
• Make deposits

Sales Associate - Spirit Halloween - Athens, OH

(2022-08 - 2022-11)

Temporary position. Seasonal.

• Run register
• Unload truck inventory
• Put product on shelves
• Loss prevention
• Customer service
• Provide friendly service and assist customers with shopping
• Promote and get donations
• Work as many hours that are available and pick up shifts of employees who are unable to make it to work

CNA - Certified Nursing Assistant - Waters of smyrna

(2019-12 - 2021-11)

• Worked in a nursing home
• Assisted 14 elderly, disabled, and hospice patients daily
• Delivered medication to residents
• Aided in scheduling resident daily activities
• Helped residents with activities of daily life (ADL): bathing, grooming, dressing, feeding, walking, and ROM exercises
• Provided patients/residents with care and companionship
• Checked vital signs
• Documented all care
• Made beds

Secretary/Receptionist - TKB Home Improvement - Murfreesboro, TN

(2018-11 - 2021-06)

• Schedule times for the team to show up to the job sites
• Schedule Jobs
• Keep up with receipts of tools & items needed for jobs
• Take Payments
• Answer Phones
• Customer service

Waitress - Waffle House - Smyrna, TN

(2014-10 - 2019-11)

• Worked at a restaurant
• Handled transactions
• Customer service
• Food cost
• Food count
• Wait tables

House Cleaner - Nice & Neat Home Cleaning - Murfreesboro, TN

(2016 - 2016)

• Drive to different assignments for the day
• Dust
• Vacuum
• Mop
• Floorboards
• Beds
• Kitchens
• Bathrooms

Cashier - Kountry Korner Market - Murfreesboro, TN

(2013-02 - 2015-02)

• Open store
• Count safe
• Handle cash transactions
• Set gas pumps
• Count lottery-tobacco
• Stock coolers
• Count down drawer
• Close store
• Learned to do the order waitress - Pizza hut - Norton, KS

(2012-07 - 2012-12)

• Wait tables
• Handle cash transactions
• Serve Customers
• Maintain Cleanliness of store
• Write checks

Cashier - Casey's General Store - Good land ks

(2011-12 - 2012-06)

• Handle cash transactions
• Set gas pumps
• Count lottery-tobacco
• Stock coolers
• Count down drawer
• Close store front desk & night audit - Buffalo inn - Goodland, KS

(2010 - 2012)

• Check in/out guest
• Answer phones make reservations
• Make breakfast
• Night audit
• Side work
• Give housekeeping room list
• Highlight and select which rooms are done
• Report any complaints or repairs needed
• Accommodate guests cashier - McDonald's - good land, ks

(2008 - 2010)

• Handle transactions
• Customer service
• Handout food
• Take orders
• Maintain Cleanliness assistant, part time night shift - wheat ridge acres, assisted living - good land ks

(2008 - 2009)

• Served residents dinner, snacks,and breakfast
• Cleaned dining room
• Fold silverware and laundry
• Take trash, clean rooms
• Help residents

Packer/Shipper - frceral

general (diploma) - good land highschool (2006 - 2010)