Elizabeth Sieber
Lead Server
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About
To obtain employment within a company where I can utilize years of customer service. A reliable and self motivated individual with over 10+ years of experience in the food and beverage industry with hands-on expertise in delivering exceptional customer service and hospitality. Skilled to effectively ensure optimal productivity and high levels of customer service. Bringing forth several years of experience, I look forward to growth, self-education, and contribution within the company.
Experience
Lead Server - The Cheesecake Factory - Richmond, Virginia
(2023-01)
Server/Bottle Service - The Park at 14th - Washington DC
(2021-10 - 2023-06)
Fine dining server - Alley Light - Charlottesville, Va.
(2020-02 - 2021-09)
- Usage of formal etiquette to greet members by name and properly seat them accordingly.
- Maintain product knowledge and strive for consistent up-sell of wine, spirits, and cuisine using communication skills and proficiency.
- Performing correct and professional wine/table-side service and confidently pairing wines with entrées.
- Preparation of suitable table settings based on daily special events held within the restaurant.
- Ensured that customers received respectful and professional table service
Head bartender - Zocalo - Charlottesville, Va.
(2011-07 - 2019-10)
- Preparing drinks from memory for customers
- Planned organized and controlled operations of bar
- Testing new recipes/creating new cocktails for weekly specials
- Enforcing safety regulations, proper storage and monthly inventory counts
- Supervisory skill, managing max capacity of establishment during DJ nights
- Managing of money and distribution of tips and tip outs at end of shifts
Server - Timberwood Grill - Charlottesville, Va.
(2009-07 - 2010-04)
Server - Shoney's - Waynesboro, Va.
(2009-03 - 2009-08)
- Greet guests within 30 seconds and provide professional and timely service to create a welcoming atmosphere for both family and single customers.
- Accurately note and recall specific requests by customers and quickly expedite desired orders within 8-10 minutes.
- Use strong time management skills to make sure tables are being served and exited within a 20-30 minute time frame.
- Operate a POS (Point of Sales) system in order to record the rate and quantity of sales in each shift, being sure to achieve that day's quota.
Education
Associates of Applied Sciences - Radiologic sciences/medical imaging technology - Northern Virginia Community College (2021-01 - 2022-12)
Associates of Applied Sciences - Radiologic sciences/medical imaging technology - Piedmont Virginia Community College (2022-01 - 2023-12)
Associates of Applied Sciences - Radiologic sciences/medical imaging technology - Brightpoint Community College (2023-01)